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Edge Browser now crashing after 2 seconds

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A new problem! Since late last night, Edge crashes 2 seconds after I start it. This happened after I had a BSoD ("CRITICAL PROESS DIED", which has since happened a second time). Strangely, I can right click the shortcut and open a new InPrivate window (which I'm using right now to type this) and it remains stable, but as soon as I then try and open a regular Edge window, both will CTD. Whether connected or not, this issue occurred a few days after I installed an optional update for DtsApo4Service.exe (as in DTS audio) and there is no option to roll back so I've disabled that service but it hasn't helped. I have also been unable to roll back using System Restore as it always fails to work for some reason. I tried repairing Edge and then repairing Windows with the Create Media Tool but neither has solved the problem.

If I can't solve this latest issue it's beginning to look like I'll be wiping and re-installing Win11 and MSFS all over again!🤬

OS:     Win11 Home; Mobo: Asus TUF Gaming Z690-Plus WiFi D4; CPU: Intel i5-12400 (Alder Lake) 4.4 GHz
RAM: Corsair Vengeance DDR4 64Gb (4x16GB) 3600 MHz; GPU:  MSI Radeon RX 5700XT [8GB] 
SSD:  Corsair Force MP510 (for OS);  2x 1TB & 1x 2TB Sabrent Rocket Nvme PCIe 4.0 (one for sim, two for addons)
HDD:  Seagate 3TB (Data); Seagate 1TB (Programs), ASUS TUF Gaming VG32VQ1B Curved 31.5" monitor, 1440p, 38Mbs ethernet 

Fulcrum One Yoke, Honeycomb Bravo throttle, Thrustmaster Airbus TCA sidestick & throttle, Logitech Pro pedals, Xbox wireless gamepad (1st gen)

  • Author

WhoCrashed says the following:

Quote

On Thu 10/03/2022 23:42:39 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntdll.sys (ntdll!ZwTerminateProcess+0x14)
Bugcheck code: 0xEF (0xFFFFB508F07E40C0, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: ntdll.sys CRITICAL_PROCESS_DIED




 


Conclusion



One crash dump has been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

ntdll.sys

 

OS:     Win11 Home; Mobo: Asus TUF Gaming Z690-Plus WiFi D4; CPU: Intel i5-12400 (Alder Lake) 4.4 GHz
RAM: Corsair Vengeance DDR4 64Gb (4x16GB) 3600 MHz; GPU:  MSI Radeon RX 5700XT [8GB] 
SSD:  Corsair Force MP510 (for OS);  2x 1TB & 1x 2TB Sabrent Rocket Nvme PCIe 4.0 (one for sim, two for addons)
HDD:  Seagate 3TB (Data); Seagate 1TB (Programs), ASUS TUF Gaming VG32VQ1B Curved 31.5" monitor, 1440p, 38Mbs ethernet 

Fulcrum One Yoke, Honeycomb Bravo throttle, Thrustmaster Airbus TCA sidestick & throttle, Logitech Pro pedals, Xbox wireless gamepad (1st gen)

  • Author

I gave in and re-installed Win11 from scratch. Now running a massive 13-14hr full backup, following a Windows only one!🕞:tdr:

And then it's reinstalling MSFS etc...

OS:     Win11 Home; Mobo: Asus TUF Gaming Z690-Plus WiFi D4; CPU: Intel i5-12400 (Alder Lake) 4.4 GHz
RAM: Corsair Vengeance DDR4 64Gb (4x16GB) 3600 MHz; GPU:  MSI Radeon RX 5700XT [8GB] 
SSD:  Corsair Force MP510 (for OS);  2x 1TB & 1x 2TB Sabrent Rocket Nvme PCIe 4.0 (one for sim, two for addons)
HDD:  Seagate 3TB (Data); Seagate 1TB (Programs), ASUS TUF Gaming VG32VQ1B Curved 31.5" monitor, 1440p, 38Mbs ethernet 

Fulcrum One Yoke, Honeycomb Bravo throttle, Thrustmaster Airbus TCA sidestick & throttle, Logitech Pro pedals, Xbox wireless gamepad (1st gen)

Sometimes rebuilding over scorched earth is faster than trying to troubleshoot an esoteric fault.

Still, it sucks.  My condolences...

Bob Scott | President and CEO, AVSIM Inc
ATP Gulfstream II-III-IV-V

Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE
Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro
Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case

Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090
Samsung 55" JS8500 4K TV@60Hz,
3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU
Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro
PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box

Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090
Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus,
TM TCA Officer Pack
, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case

  • Author

Thanks Bob. Like you say, sooner or later you get to the point when you've spent more time trying to fix an issue than it would have taken to start from scratch.

So far, the only hiccup I've had is Macrium Reflect not telling me I had insufficient space for the backup until 13.5 hours had passed by!😶 That's the first time I've run a backup program which didn't estimate the space needed and warn me there wasn't enough before starting the process. So I've been spending the last couple of days tidying up my files and preparing to offload what I can to external storage. I'm also being side-tracked a bit by trying to recover an unreadable external drive which I'd set aside a few months ago.

Also a bit annoyed I didn't uncheck the option for Windows Update to install drivers automatically as it wants to install an AMD Display driver, despite me having the latest one direct from AMD. I've read that can cause issues but I don't think I can stop it doing it on the next reboot as it's already "Pending install".

So it could be a few days before I am flying again, but at least I will hopefully have a properly functioning OS as a base...🤞

OS:     Win11 Home; Mobo: Asus TUF Gaming Z690-Plus WiFi D4; CPU: Intel i5-12400 (Alder Lake) 4.4 GHz
RAM: Corsair Vengeance DDR4 64Gb (4x16GB) 3600 MHz; GPU:  MSI Radeon RX 5700XT [8GB] 
SSD:  Corsair Force MP510 (for OS);  2x 1TB & 1x 2TB Sabrent Rocket Nvme PCIe 4.0 (one for sim, two for addons)
HDD:  Seagate 3TB (Data); Seagate 1TB (Programs), ASUS TUF Gaming VG32VQ1B Curved 31.5" monitor, 1440p, 38Mbs ethernet 

Fulcrum One Yoke, Honeycomb Bravo throttle, Thrustmaster Airbus TCA sidestick & throttle, Logitech Pro pedals, Xbox wireless gamepad (1st gen)

  • Author
On 3/15/2022 at 3:13 PM, 109Sqn said:

Also a bit annoyed I didn't uncheck the option for Windows Update to install drivers automatically as it wants to install an AMD Display driver, despite me having the latest one direct from AMD. I've read that can cause issues but I don't think I can stop it doing it on the next reboot as it's already "Pending install".

I'm trying this suggestion to cancel pending installs, so fingers crossed it worked after my next reboot, which will be done after the following completes:

 

After re-installing Win11 from scratch, and optimizing it the way I want over the last several days, I have finally been able to begin re-installing MSFS. I opted for a completely clean install rather than copying existing files over in case I would simply be copying over some of the problems I had before. First issue was changing the installation back to my G drive. The Xbox app wouldn't let me do that, thanks to the old problem with installing to an identically-named folder on a different drive (a daft restriction), so I created a 'Games' folder on G and that solved it. Installation of Premium Deluxe started at 06:20 and finished around 15:50!!! I went straight to Content Manager to install the World Updates (currently 28% complete at 16:08) and then it will be the few Marketplace add-ons I have, such as the Ju52, Staggerwing and a small number of airports. Fortunately, the sim has remembered I don't want the Aviators and Xbox liveries so they were already shown as uninstalled. Likewise, my profile and controllers appear to be correctly reproduced but I'll  check them properly once everything has completed.🤞

OS:     Win11 Home; Mobo: Asus TUF Gaming Z690-Plus WiFi D4; CPU: Intel i5-12400 (Alder Lake) 4.4 GHz
RAM: Corsair Vengeance DDR4 64Gb (4x16GB) 3600 MHz; GPU:  MSI Radeon RX 5700XT [8GB] 
SSD:  Corsair Force MP510 (for OS);  2x 1TB & 1x 2TB Sabrent Rocket Nvme PCIe 4.0 (one for sim, two for addons)
HDD:  Seagate 3TB (Data); Seagate 1TB (Programs), ASUS TUF Gaming VG32VQ1B Curved 31.5" monitor, 1440p, 38Mbs ethernet 

Fulcrum One Yoke, Honeycomb Bravo throttle, Thrustmaster Airbus TCA sidestick & throttle, Logitech Pro pedals, Xbox wireless gamepad (1st gen)

  • Author

Exactly 12 hours since I started re-installing MSFS, I think it's all done! Time to check all my settings have been retained and doing some test flights before I put any non-Marketplace add-ons back.

OS:     Win11 Home; Mobo: Asus TUF Gaming Z690-Plus WiFi D4; CPU: Intel i5-12400 (Alder Lake) 4.4 GHz
RAM: Corsair Vengeance DDR4 64Gb (4x16GB) 3600 MHz; GPU:  MSI Radeon RX 5700XT [8GB] 
SSD:  Corsair Force MP510 (for OS);  2x 1TB & 1x 2TB Sabrent Rocket Nvme PCIe 4.0 (one for sim, two for addons)
HDD:  Seagate 3TB (Data); Seagate 1TB (Programs), ASUS TUF Gaming VG32VQ1B Curved 31.5" monitor, 1440p, 38Mbs ethernet 

Fulcrum One Yoke, Honeycomb Bravo throttle, Thrustmaster Airbus TCA sidestick & throttle, Logitech Pro pedals, Xbox wireless gamepad (1st gen)

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