reality xp help

[phil hazelton 3]

bought REALITY XP and have been trying to get it in xp-12 with no success 

program is downloaded and in xp-12 plugins folder BUT it does not appear in xp-12 plugins program 

i have tried everything I know ...firewall off / re-install/ read instructions 

i get to install page to where it asks what folder to put rxp in 

I hit xp-12 box then it sends me to next page with C;/ and asks to brows ??

nothing happens ....i hit brows and not programs show up I back spact and hit xp12 option but do not hit box with xp12 ....just high light xp12 

it allows me to continue and installs but is not in xp12

I have tried sending a ticket to REALITY XP but get error message "error in server ..can not send messagr "

so i can not contact REALITY XP 

im stumper here .....have tried 3 days now 

appreciate help

phil

 

[ryanbatc 13,103]

Go to their dedicated forum here

https://www.avsim.com/forums/forum/772-rxp-gtn-750650-touch/

[onebob 125]

On 2/14/2023 at 3:00 PM, phil hazelton said:

..just high light xp12 

Hi Phil, you need to highlight the  ................  'X-Plane.exe'   file.

regards bob

[phil hazelton 3]

ONE BOB

please show/ tell me how to do that 

when i get to install ..it asks what folder ?

i highlight xp12 and ck box ...hit next and only get c:\  I hit the search to find folder but nothing 

appreciate ur help ....had it in FLT SIM 10  ....so much better 

thank u 

phil

[onebob 125]

Hi Phil; just done a test reinstall:-

Ran the "rxpGTN-750-XPL.exe" 

Went through the Flight1 activation process.

The set-up program started, showing which flight sim ( xp12, xp11,xp10,xp9 ) I was installing to.

clicked on xp12. 

next screen  ... Select X-Plane Path

It found the path to where I had installed Xplane 12 ....... ie C\:X-Plane12  ( did'nt need to browse )

clicked next

Next screen .........Ready to Install then clicked again to install.

Looks like you just need to get the correct path to the installation of X-Plane 12

 

regards bob

 

 

 

[phil hazelton 3]

thank u 

appreciate ur effort and will try

thanks again

[phil hazelton 3]

morning Bob

did ur instructions and where I ck xp12 box ...then to path ...

then I C:\ n

NO FOLDER TO SELECT FROM ?...I type in xp12 and get error 

now rxp is in computer but I just cant seem to get it in xp12

have e mailed reality xp multipe times and still no response ???

Flight 1 has tried to help 

 

 

 

[phil hazelton 3]

Bob

have tried again and keep getting error when i download the trainer 

RXPGNS2-530 XPLANE ISNT COMMONLY DOWNLOADED, MAKE SURE U TRUST "

so I hit KEEP AWAYWAY after I ck xp12 box and highlight it and go next and get C;\...I look in browse and nothing then type in xplane 12 and get ERROR: " NO FOLDER 

So ....I can not believe this can be so hard 

Im a 20 yr flt simmer and familiar w/ flt sim stuff wit new up dated computer built for flt sim 

it seems prob is in downloading the trainer 

help please 

phil

 

[onebob 125]

7 hours ago, phil hazelton said:

seems prob is in downloading the trainer 

Hi Phil, I get the same message to, have you tried excluding your download folder in windows security.

what's the path to your xplane12 installation.

[phil hazelton 3]

morning Bob

yes ...have turned off all virus protections ...gotta tell ya I have given up 

with all the other programs that install so easy I wonderv why this on is so difficult 

and for get any support from REALITYXP ....after severs tickets , e mails and 

a nothing burger

take care 

if u have anymore sugguestions let me know

[onebob 125]

16 hours ago, phil hazelton said:

it seems prob is in downloading the trainer 

Hi Phil, during the installation of the RXP750 it goes through the process of installing the Garmin Trainer (from garmin) as the RXP wont work without it, The Garmin software installs itself into c:\Program Data.

can't understand why it's coming up with the path of c:\n, 

Have you installed xplane12 on the c:\ drive and do you have xplane11 installed as well on the c:\ drive if so as both x-plane.exe files have the same name that may be the reason in cant find the correct path, also you may not need to install the garmin trainer if you have it already with xplane11.

bob

 

Edited February 28, 2023 by onebob

[phil hazelton 3]

ok Bob

yes xp12 in C:drive 

created a F drive and moved xp12 to that ( nothing in that drive ) and same installation error comes up when dowloading trainer 

I see others with same issues 

guess best to just rely on what i have and enjoy alsp better on my B/P ) 

thanks for ur feed back .......reality xp  STILL NO RESPONSE  that also says alot 

[onebob 125]

2 hours ago, phil hazelton said:

created a F drive and moved xp12 to that ( nothing in that drive ) and same installation error comes up when dowloading trainer 

Hi Phil, The Garmin Trainer software needs to be installed in the 'Program Data' folder on the C:\ Drive, Xplane 12 can be install on any drive you choose as you have done.

The Reality 750GTN software installs into Xplane

If you already have the Trainer software then you don't need to re-install it , if its not already on your system then just let it install it self    ...... ie you dont need to browse.

You can check for the application by looking in the start menu for 'Garmin Aviation Trainers'

I have in running ok and the ver's are :-

Garmin Trainer  ....SW 6.62.4 Traing

Reality XP     .....  2.5.30

You can get the Trainer Software from here :-  http://download.garmin.com/avtrainer/gtn/6.62.4.0/GTN.Setup.msi

Run as admin

bob

 

 

[phil hazelton 3]

ok Bob 

will re purchase and try again 

thank U for ur time 

phil

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