September 2, 20232 yr Somehow, I did thinks wrong. (After a complete upgrade, only the cast and power unit left I fill it with new stuff), I have trouble-activating MCE. Due to sending (at least I think), the wrong activation mail the communication stalls! Too bad for me that I (not knowing what possibly went wrong), sent a wrong Machin Id number and I have lost contact with the MCE crew. Even due I have explained some of my Issus and regarding working on a new setup and a new Windows. It is written: Please note that like any software package released, some users may run into some issues that we could not foresee. However, our team will be more than happy to address them. All you need is e-mail: [email protected] Where is the help? I have some trouble. Greetings Ronald Edited September 2, 20232 yr by smeeman More detail
September 2, 20232 yr Commercial Member 46 minutes ago, smeeman said: Somehow, I did thinks wrong. (After a complete upgrade, only the cast and power unit left I fill it with new stuff), I have trouble-activating MCE. Due to sending (at least I think), the wrong activation mail the communication stalls! Too bad for me that I (not knowing what possibly went wrong), sent a wrong Machin Id number and I have lost contact with the MCE crew. Even due I have explained some of my Issus and regarding working on a new setup and a new Windows. It is written: Please note that like any software package released, some users may run into some issues that we could not foresee. However, our team will be more than happy to address them. All you need is e-mail: [email protected] Where is the help? I have some trouble. Greetings Ronald Sorry Ronald, we do not discuss activation issues on the forum. You have submitted a new machine ID a few days ago and a new key was delivered. Then wanted to convince my colleague the machine ID changed within less than 4 days without changing any hardware. Sorry, that's not possible. If you have a second machine you'd like to use MCE on, you're expected to consider the purchase of a second license. If I'm not mistaken, you are a custoomer since 2012, and the very fact you're still using our software in 2023 (with a multitude of free updates in between, covering P3D V4, V5, V6 and even MSFS) and still getting new keys a decade later is in itself proof that help is still there. Believe it or not, there are some users who actually purchased MCE more than twice to show support (the record is 6 times). It's not that we expect you to do that, but 2 keys in the same week isn't going to happen unless you can provide a valid explanation via e-mail. Thank you. Gerald R https://www.multicrewxp.com
September 2, 20232 yr 46 minutes ago, FS++ said: Sorry Ronald, we do not discuss activation issues on the forum. You have submitted a new machine ID a few days ago and a new key was delivered. Then wanted to convince my colleague the machine ID changed within less than 4 days without changing any hardware. Sorry, that's not possible. If you have a second machine you'd like to use MCE on, you're expected to consider the purchase of a second license. If I'm not mistaken, you are a custoomer since 2012, and the very fact you're still using our software in 2023 (with a multitude of free updates in between, covering P3D V4, V5, V6 and even MSFS) and still getting new keys a decade later is in itself proof that help is still there. Believe it or not, there are some users who actually purchased MCE more than twice to show support (the record is 6 times). It's not that we expect you to do that, but 2 keys in the same week isn't going to happen unless you can provide a valid explanation via e-mail. Thank you. For someone who does not discuss activation issues on the forum, you went out of your way to talk about activation issues and paint a customer as a thief! Edited September 2, 20232 yr by YukonPete Pete Richards I've owned every version of flight simulator since Flight Simulator 3.0 in 1988. Windows 11 Pro loaded on a 4TB Gen5 Crucial T700 SSD, 4TB Samsung 990 Pro SSD, Ryzen 9 7950x3d, AS Rock X670e Taichi Motherboard, Gigabyte Gaming RTX 4090 OC 24GB, 64GB (2x32GB) Viper Venom DDR5-6000MT/s, MSI 32" MAG 321UPX QD-OLED 260hz 4K Gaming Monitor.
September 2, 20232 yr Author I wrote very hones mails about the things I have issues with. Then to be shunted. But it`s all about money. However, our team will be more than happy to address them! Sure, I will buy again a new MCE but it will not address the issues I have. BTW, yes I can easy reproduce two dividend machine ID on the same PC! Edited September 2, 20232 yr by smeeman
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