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dls2022

ATC stops responding to pilot requests

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Hello, I think I need your help again. Everything goes fine from the beginning, I get clearance (and freq changes to GRND), then approval for pushback and engine start, but as soon as I request taxi approval, ATC does not respond any any longer. I am using the #say it" button. When I chose the ATIS frequency it works, but going back to any controller frequency ATC does not respond. The chatter works according to the controller frequency chosen. I include a link to the log file and the conversation log file:

https://drive.google.com/drive/folders/12v8wBEPwUpTXMWURp_723nrPtn0O6qnf?usp=drive_link

I hope you can help.

 

Regards,

Dennis Sørensen

 

 

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Can't open or download the log file, so I can't see what you are doing. 

Make sure you are on Ground frequency and have selected the correct SayIt phrase.

Also, you can try requesting it verbally "<CallSIgn> ready to taxi".

Dave

 

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I don't know why the link is not working for you - I just tried send it to some one else, and it was working, but here is some of the info from the conversation log and from the Trace_File.log

 

Regards, Dennis

 

 

      Info: Clr Del Freq: 122.02
Suggested: ~SCANDINAVIAN Five Two Two ready to copy IFR Clearance
    Pilot: SCANDINAVIAN Five Two Two Ready to Copy IFR Clearance; 
     Info: Assigned Ctlr:EDDF ClrDel           122.02
      ATC: SCANDINAVIAN Five Two Two  is cleared to Echo Delta Delta Lima, climb via the MARU Six Foxtrot  departure , then as filed.  Expect departure runway Two Five Center.   Climb to Flight Level One Seven Zero via the departure. Expect higher clearances Ten minutes after departure.  Radar Director on One Two Seven Decimal Two Seven.  Squawk Four Five One One. 
Suggested: ~SCANDINAVIAN Five Two Two  is cleared to Echo Delta Delta Lima, climb via the MARU Six Foxtrot  departure , then as filed.   Climb to Flight Level One Seven Zero via the departure. Expect higher clearances Ten minutes after departure.  Radar Director on One Two Seven Decimal Two Seven.  Squawk Four Five One One. 
    Pilot: SCANDINAVIAN Five Two Two is cleared to Echo Delta Delta Lima climb via the MARU Six Foxtrot departure then as filed Climb to Flight Level One Seven Zero via the departure Expect higher clearances Ten minutes after departure Radar Director on One Two Seven Decimal Two Seven Squawk Four Five One One; 
     Info: Assigned Ctlr:EDDF Gnd              121.80
      ATC: SCANDINAVIAN Five Two Two  Readback Correct.  QNH is One Zero Zero Eight Contact Ground on One Two One Decimal Eight when ready for pushback  enjoy your afternoon 
Suggested: ~ QNH is One Zero Zero Eight Ground on One Two One Decimal Eight SCANDINAVIAN Five Two Two
    Pilot: QNH is One Zero Zero Eight Ground on One Two One Decimal Eight SCANDINAVIAN Five Two Two; 
Suggested: ~SCANDINAVIAN Five Two Two ready for pushback and engine start
    Pilot: SCANDINAVIAN Five Two Two Ready for Pushback and Engine Start; 
      ATC: SCANDINAVIAN Five Two Two  Pushback And engine start approved 
Suggested: ~  Pushback And engine start approved  SCANDINAVIAN Five Two Two
    Pilot: Pushback and Engine Start Approved SCANDINAVIAN Five Two Two; 
Suggested: ~SCANDINAVIAN Five Two Two ready to taxi
Suggested: ~SCANDINAVIAN Five Two Two ready to taxi
Suggested: ~SCANDINAVIAN Five Two Two ready to taxi
Suggested: ~SCANDINAVIAN Five Two Two ready to taxi
Suggested: ~SCANDINAVIAN Five Two Two ready to taxi
Suggested: ~SCANDINAVIAN Five Two Two request taxi to  runway Two Five Center
Suggested: ~SCANDINAVIAN Five Two Two ready for pushback and engine start
Suggested: ~SCANDINAVIAN Five Two Two ready to copy IFR Clearance
Suggested: ~SCANDINAVIAN Five Two Two ready to taxi
Suggested: ~SCANDINAVIAN Five Two Two ready to taxi
Suggested: ~SCANDINAVIAN Five Two Two ready to taxi
Suggested: ~SCANDINAVIAN Five Two Two ready to copy IFR Clearance
Suggested: ~SCANDINAVIAN Five Two Two request taxi to  runway Two Five Center
     Info: Simulator Disconnected
     Info: Pilot2ATC® Closing

 

********************   Trace_File.log  **********

 

ATC Speak:  SCANDINAVIAN Five Two Two  Pushback And engine start approved 14:28:24
Sug Resp:  ~  Pushback And engine start approved  SCANDINAVIAN Five Two Two14:28:24
OnTTSWavePlaybackStopped 04/24/2024 14:28:29
UnInterruptAudio in OnTTSWavePlaybackStopped SugRes:~  Pushback And engine start approved  SCANDINAVIAN Five Two Two
 04/24/2024 14:28:29
AudioInterrupts: 0 in UnInterruptAudio 14:28:29
InterruptAudio in SayItSpeak- Phrase:   Pushback And engine start approved  SCANDINAVIAN Five Two Two
 04/24/2024 14:28:29
AudioInterrupts: 1 in InterruptAudio 14:28:29
Recognized Speech: Pushback and Engine Start Approved SCANDINAVIAN Five Two Two 14:28:34
UnInterruptAudio in OnSayItSpeakCompleted 04/24/2024 14:28:34
AudioInterrupts: 0 in UnInterruptAudio 14:28:34
InterruptAudio in OnPilotSpeaking 04/24/2024 14:30:16
AudioInterrupts: 1 in InterruptAudio 14:30:16
 WaveOutPlayer Paused in InterruptAudio 14:30:16
Started Listening
Speech Rejected: No Speech Recognized04/24/2024 14:30:24
Speech Rejected
Recognized Speech: F S S 14:30:33
Speech Rejected: No Speech Recognized04/24/2024 14:30:41
Speech Rejected
Gnd ChatterFolder: D:\XP12 repository\X-ATC-Chatter\Regions\Europe\Controllers\Dep_Gnd
ForcePilotRunway Changed to: True
Speech Rejected: No Speech Recognized04/24/2024 14:30:50
Speech Rejected
Speech Rejected: No Speech Recognized04/24/2024 14:30:59
Speech Rejected
Speech Rejected: No Speech Recognized04/24/2024 14:31:27
Speech Rejected
AudioInterrupts: 0 in UnInterruptAudio 14:31:29
 WaveOutPlayer Playing in UnInterruptAudio 14:31:29
Recognized Speech: F S S 14:31:35
Recognized Speech: F S S 14:31:41
Speech Rejected: F S S04/24/2024 14:31:44
Speech Rejected
Speech Rejected: No Speech Recognized04/24/2024 14:32:13
Speech Rejected
Recognized Speech: hello hello 14:32:21
Recognized Speech: F S S 14:32:26
Speech Rejected: No Speech Recognized04/24/2024 14:32:48
Speech Rejected
Retrieving weather from web successful at 04/24/2024 14:32:52
Speech Rejected: No Speech Recognized04/24/2024 14:33:08
Speech Rejected
Speech Rejected: No Speech Recognized04/24/2024 14:33:18
Speech Rejected
Speech Rejected: No Speech Recognized04/24/2024 14:33:42
Speech Rejected
Speech Rejected: No Speech Recognized04/24/2024 14:34:10
Speech Rejected
Speech Rejected: No Speech Recognized04/24/2024 14:34:17
Speech Rejected
Speech Rejected: No Speech Recognized04/24/2024 14:34:28
Speech Rejected
InterruptAudio in SayItSpeak- Phrase: SCANDINAVIAN Five Two Two ready to taxi 04/24/2024 14:34:32
AudioInterrupts: 1 in InterruptAudio 14:34:32
 WaveOutPlayer Paused in InterruptAudio 14:34:32
UnInterruptAudio in OnSayItSpeakCompleted 04/24/2024 14:34:36
AudioInterrupts: 0 in UnInterruptAudio 14:34:36
 WaveOutPlayer Playing in UnInterruptAudio 14:34:36
Recognized Speech: F S S Five Two Two Ready Taxi 14:34:36
Speech Rejected: No Speech Recognized04/24/2024 14:34:45
Speech Rejected
Speech Rejected: No Speech Recognized04/24/2024 14:34:49
Speech Rejected
InterruptAudio in SayItSpeak- Phrase: SCANDINAVIAN Five Two Two ready to taxi 04/24/2024 14:34:51
AudioInterrupts: 1 in InterruptAudio 14:34:51
 WaveOutPlayer Paused in InterruptAudio 14:34:51
UnInterruptAudio in OnSayItSpeakCompleted 04/24/2024 14:34:54
AudioInterrupts: 0 in UnInterruptAudio 14:34:54
 WaveOutPlayer Playing in UnInterruptAudio 14:34:54
Speech Rejected: SCANDINAVIAN Five Two Two Ready Taxi04/24/2024 14:34:54
Speech Rejected
Recognized Speech: hello have a good day 14:35:08
New Com2 Stby Freq: 121.7
Recognized Speech: F S S 14:35:25
AssignedController: 121.8.  CtlrShrtName: EDDF Gnd CtlrType: Ground14:35:26
Gnd ChatterFolder: D:\XP12 repository\X-ATC-Chatter\Regions\Europe\Controllers\Dep_Gnd
ControllerFreqChanged: 121.7.  CtlrShrtName: EDDF Gnd CtlrType: Ground14:35:26
New Com2 Stby Freq: 121.8
InterruptAudio in SayItSpeak- Phrase: SCANDINAVIAN Five Two Two ready to taxi 04/24/2024 14:35:29
AudioInterrupts: 1 in InterruptAudio 14:35:29
UnInterruptAudio in OnSayItSpeakCompleted 04/24/2024 14:35:33
AudioInterrupts: 0 in UnInterruptAudio 14:35:33
Recognized Speech: F S S 14:35:33
Speech Rejected: No Speech Recognized04/24/2024 14:35:41
Speech Rejected
Recognized Speech: F S S 14:35:57
Speech Rejected: No Speech Recognized04/24/2024 14:36:03
Speech Rejected
New Com2 Stby Freq: 121.75
AssignedController: 121.8.  CtlrShrtName: EDDF Gnd CtlrType: Ground14:36:11
Gnd ChatterFolder: D:\XP12 repository\X-ATC-Chatter\Regions\Europe\Controllers\Dep_Gnd
ControllerFreqChanged: 121.75.  CtlrShrtName: EDDF Gnd CtlrType: Ground14:36:11
New Com2 Stby Freq: 121.7
InterruptAudio in SayItSpeak- Phrase: SCANDINAVIAN Five Two Two ready to taxi 04/24/2024 14:36:13
AudioInterrupts: 1 in InterruptAudio 14:36:13
UnInterruptAudio in OnSayItSpeakCompleted 04/24/2024 14:36:16
AudioInterrupts: 0 in UnInterruptAudio 14:36:16
Recognized Speech: F S S Five Two Two Yes 14:36:16
Recognized Speech: F S S 14:36:25
New Com2 Stby Freq: 121.85
AssignedController: 121.8.  CtlrShrtName: EDDF Gnd CtlrType: Ground14:36:48
Gnd ChatterFolder: D:\XP12 repository\X-ATC-Chatter\Regions\Europe\Controllers\Dep_Gnd
ControllerFreqChanged: 121.85.  CtlrShrtName: EDDF Gnd CtlrType: Ground14:36:48
New Com2 Stby Freq: 121.75
InterruptAudio in SayItSpeak- Phrase: SCANDINAVIAN Five Two Two ready to taxi 04/24/2024 14:36:51
AudioInterrupts: 1 in InterruptAudio 14:36:51
 

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Make sure you are on the assigned frequency 121.80.  EDDF has many ground frequencies, but P2A is expecting 121.80.

I would try a different call sign, just to see if that is the problem.   I can't tell what's going on, but it looks like the call sign is being recognized as 'F S S Five Two Two'.

You might also see if restarting P2A and/or rebooting the PC will help.  Sometimes memory becomes corrupt and portions of the program become inoperative.  

Dave

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Hello again, you are right it has to do with the call sign. I tried changing it to Lufthansa 522, which worked fine. I tried then changing back to Scandinavian. and this time I got a bit further. The taxi request was responded to, but when I came to the takeoff request, I got the same problem again. I then tried a full flight with Lufthansa, which worked fine.

So, how can I get Scandinavian to work again? I have used that call sign since I started with P2A a couple of years aga, and never had the problem before now, when I moved to new computer (Win 10 => Win 11), and re-installed XP12 and P2A.

 

Regards, Dennis

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Are you selecting Airline as the CallSign type and entering SAS as the airline code?  Are you entering a fully numeric flight number, like 522?

If it's having trouble when you speak it with your voice, have you tried entering the call sign as a "Personal" phrase in the Language Trainer?

Dave

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Yes, I type in "SAS" in the airline lookup code field and hit Enter, then the response is Scandinavian" with a tick mark in the window below., and "Scandinavian" is also shown in the Call Sign field. Then I type "522" in the Flight / Tail Number field. The same procedure as when I use Lufthansa (using the code DLH)

I always just select the request and use the Sayit button (never speaking).

Regards, Dennis S

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That sounds correct.  I just tried it from parking to takeoff and it had no problems with either "Scandinavian Five Two Two" or "Scandinavian Five Twenty Two".  Have you tried the latter?  That's what the copilot was using when I used SayIt.

Dave

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