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RFields5421

FSX and error reporting

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Are these error reports actually being looked at or plugged into some sort of database for analysis after a fatal error occurs?

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The biggest most critical fix in FSX SP1 was a terrain related bug.It was never reported by users - but showed up in thousands of those automated error reports.Several of the FS9 Update fixes also came from the automated error reporting - but many also came from the logging utility they asked people to install.All the windows reported errors do go into a database - and when a certain number or frequency of a common error get reported - they get escalated for detailed diagnosis.At some point - someone has to make a decision about how cost effective it is to devote manpower and other resources to fix an error. That someone is not on the ACES team but most likely a main company bean counter.In that Microsft is no different than Apple, Toyota or Boeing.Just Microsoft and Apple's reporting is automatic and probably a bit more specific about the error / issue.

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