October 23, 20241 yr I get the error message: Sorry, your transaction could not be processed... Error: Payment Capture Failed with status: Capture Upgrade Order Failed. New customer cannot order upgrade. This makes no sense. My serial # is valid. My payment information is valid. What gives? Edited October 23, 20241 yr by Slaintemaith
October 23, 20241 yr Author Ah. I remembered my wife bought it for me as a gift, using her email. All is nice now. Is there a way I can change that in your records, however? Although very kind, she has little interest in flight sim realism.
October 23, 20241 yr Commercial Member Yes. Send an email to [email protected] with the old and new emails and your license key and we can make the change for you. Dave
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