Aerosoft et leurs clients

[domi66]

Bonjour à tous.

J'ai un problème, quand je sélectionne le CRJ P3Dv5.1 crash retour au bureau depuis quelque temps. Désinstallé, réinstallé, rien à faire.

J'ai posé un ticket sur le support, pour avoir de l'aide mais pas de réponse. Même pas de réponse à mes mails au contact aerosoft. Après avoir acheté pour plus de 600€ pour leurs add-on depuis FSX et P3D, voila comment il respectent le client que je suis.   

J'essaie de comprendre, il me semble que les gauges du panel ont disparues, et ne se réinstallent pas.

Voici la gauge qui semble être absente. Pourquoi ?? Mystère 

"ASCRJ Pro 5!PFDC"

Si quelqu'un à la solution, je suis preneur.

Dominique

[edpatino]

They sent me through SimMarket the new v2 of their CRJ for MSFS (2020), and the version stays saying v1.108 or so, far from being the newest one. In addition to that the serial number provided cannot be registered through their Aerosoft One App either. Opened a ticket and will see how it'll go, but no hope.

They never do things right.

 

[edpatino]

4 hours ago, edpatino said:

They sent me through SimMarket the new v2 of their CRJ for MSFS (2020), and the version stays saying v1.108 or so, far from being the newest one. In addition to that the serial number provided cannot be registered through their Aerosoft One App either. Opened a ticket and will see how it'll go, but no hope.

They never do things right.

 

Solved. They were fast and effective this time...., well, the second time 😅

[domi66]

7 hours ago, edpatino said:

Solved. They were fast and effective this time...., well, the second time 😅

Still no answer for me. I'm using P3Dv5.1. Can you tell me if you have the "ASCRJ Pro 5!PFDC" gauge in the CRJ panel? Because for me, it doesn't exist?????

Aerosoft CRJ Pro Base\Panel\ no config, just ASCRJ Pro 5.dll. 

In all CRJs, CRJ-550 Pro, 700 Pro, 900 Pro, and 1000 Pro, the following is in the panel folder:

gauge00=../../Aerosoft CRJ Pro Base\panel\ASCRJ Pro 5!PFDC, 0, 0, 286, 338? 

 

So it's definitely the ASCRJ Pro 5!PFDC gauge, which doesn't exist. Gone????

Thanks in advance

Dominique

[edpatino]

1 hour ago, domi66 said:

In all CRJs, CRJ-550 Pro, 700 Pro, 900 Pro, and 1000 Pro, the following is in the panel folder:

gauge00=../../Aerosoft CRJ Pro Base\panel\ASCRJ Pro 5!PFDC, 0, 0, 286, 338? 

Bonjour Dominique, il parait que je ne l'ai pas. Rapellez vous que j'use MSFS. Je ne sais pas non plus si ca peut faire une difference.

Bonne chance avec AS.