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GSX PRO Error "The Addon <unknown>"

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The Addon <unknown> is causing the Couatl Scripting Engine to restart" 

Hello, 

I have had this repetitive problem when starting GSX, "The Addon <unknown> is causing the Couatl Scripting Engine to restart" error.  The log States: 

couatl v5.0 (build 5766)
panic log started on Sat May 31 15:54:44 2025

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\GSX\__init__.py", line 1040, in compare_versions_safely
AttributeError: 'StrictVersion' object has no attribute 'version'
{'User Pos': (0.0004074848971280171, 0.01397450300629543, 2.80019 m, 2.80019 m, 359.99981502249636, 0.00149113121870303, 0.001745329238474369, 0.0001623442232849558, 3.18211187210083, 1.0)}
 

I've tried deleting __init__.py file and updating GSX, Uninstalling and reinstalling the program, and giving admin permissions to all GSX software. I am new to this, but I spent £30 on it before my error, which I could have missed. If someone could assist me and get it running, that would be great.

 

Regards,

Callum.

Bob Scott | President and CEO, AVSIM Inc
ATP Gulfstream II-III-IV-V

Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE
Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro
Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case

Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090
Samsung 55" JS8500 4K TV@60Hz,
3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU
Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro
PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box

Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090
Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus,
TM TCA Officer Pack
, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case

  • Author

I've tried doing as stated in the forum before, to no avail.

 

  • Commercial Member

It's fixed in today's update, run an update Check now.

As a suggestion, please don't use PM on the FSDT forum, unless you need to report something you don't want to share in public, like order numbers or real names. If you have a problem, open a thread with a proper title, so your report and the subsequent answer can also help others if the have the same issue.

Edited by virtuali

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