Hello, from blind Flight Simmer Pilot Ron Kolesar.

In short, I’m having a steam issue and I’ve tried to contact steam about the issue with no success.

So, I thought I’d try here instead.

In short the issue is as follows for an accessibility issue.

When I launch FS 2024 it wants me to connect 2024 with my x box account.

It shows this but I cannot click on the connect button to enter in my e-mail and password.

Now, I’ve tried all three screen readers.

Narrator that comes with window computers, Non-visual Desktop access AKA NVDA for short and JAWS for windows.

All three with no success to access the fields to link up fs 2024 with my x box account.

I’ve even had a person via the be my eyes app via my phone assist me with no luck as well.

So, I subscribed to game pass.

But subscribing to game pass is only like renting my copy of fs 2024, I don’t want to constantly rent my sim being on a fix once a month Social Security Monthly paycheck.

I want to purchase my copy of fs 2024 and be able to enjoy it.

Can you help me out?

Here is a copy of the report that was given to me after the trouble shooting that a x box operator and I did while linked up together to show what we did to come up with the reasoning that it is in doubt that it is a steam issue.

 

 

 

Hi,

 

Thanks for contacting Microsoft Support.

 

During our interaction, we reviewed the sign-in issue you were experiencing and identified that it was related to accessing the game through Steam.

 

Since the issue appears to be associated with the account linking process between Steam and Xbox services, you were advised to contact Steam Support directly for further review and assistance.

 

At this time, no issues were identified when accessing the game through the Xbox App. Steam Support will be best positioned to investigate and resolve the linking behavior on their platform.

 

If you need additional assistance on the Xbox side, please feel free to contact us again.

 

Thanks again,

Rita

Microsoft Support

 

Your support request number is 7099022505 support request number if you need it.

 

Privacy Statement.

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052 USA

 

Can you help me to be able to get past this issue so that I may be able to enjoy 2024 as much as I once did with FSX?

Very Thankfully Yours,

Ron Kolesar

[email protected]

Your topic is now in the correct forum for help with your question.