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MSFS2020 Do you own this game error?

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I have been playing MSFS2020 on PC for many years which I purchased from the MS Store, yet today I am unable to run it due to an error.

On the loading screen, it says "Do you own this game or app?

I have clicked "Manage Subscription" and checked I own the game in the Xbox account.

But it also says "A Game Pass Premium or Ultimate subscription is required to play this game".

 

I dont have XBox game pass but this has never been a problem before.

I have checked the online services and it is saying there are no issues with MSFS2020 today.

Any ideas what I am supposed to do as Im totally lost on finding a fix and the online support is all AI based and useless.

  • Author

Just to update to say that I have got it working.

The issue appeared to be with MS Store saying there was no internet (even though there was!)

A restart of the MS Store Installer service and then a full reboot has fixed the issue.

2 minutes ago, chickster25 said:

Just to update to say that I have got it working.

The issue appeared to be with MS Store saying there was no internet (even though there was!)

A restart of the MS Store Installer service and then a full reboot has fixed the issue.

I'm glad it worked out for you; that sort of thing can be really frustrating...

cheers 😉

08.2024 new PC is online :  ASUS ROG STRIX X670E-F GAMING WIFI Mainboard,  AMD Ryzen™ 9 7950X3D Prozessor, G.Skill DIMM 64 GB DDR5-6000 (2x 32 GB) Dual-Kit, MSI GeForce RTX 4090 VENTUS 3X E 24G OC Grafikkarte, 2x WD Black SN850X NVMe SSD 4 TB - Drive C+D, WD Gold Enterprise Class 12 TB for storage  HDD, Thermaltake Toughpower GF3 1000W PC - Power supply, Thermalright Phantom Spirit 120 EVO CPU Aircooler with 7 Heatpipes, Design Meshify 2 White TG Clear Tint Tower-Case, 3x 4K monitors 2x32 Samsung 1x27 LG  3840x2160, Windows11 Prof. 23H2 - now Windows11 Prof. 25H2

Flightsimulator Hardware: Honeycomb Throttle Bravo, Logitech Extreme 3D Pro, Logitech Flight Joke System, XBox Controller, some Thrustmaster stuff, Winwing CDU Panels.

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