In the C700 Longitude, loading a FPL from Simbrief has stopped working. I already reinstalled the plug-in, same results. This does not appear to be an authentication issue because accessing Navigraph's Charts application from the MFD works fine. Below are the steps I go through prior to seeing the error. If there is anyone who has seen this problem, please let me know.

• Request the FPL from the MFD/Simbrief.

• The option to IMPORT the FPL appears and I click on it. The IMPORT starts but does not complete.

• Initially, the ORGN and DEST airports are visible in the FPL but no waypoints are present.

• When I attempt to add a waypoint manually, "Searching....." does not find the waypoint and subsequently I get error message:
  
  An Unexpected error occurred when importing a flight from Simbrief.
  Error: FacilityLoader: facility could not be retrieved for ICAO WK6 BIGGY
  

• At this point, the ORGN and DEST airports disappear and the FPL is blank as if the IMPORT was never executed.

Do you see an Option to only load MSFS flight plans?
If so, turn it Off.

Edited August 19Aug 19 by vonmar

3 hours ago, zachlog said:

In the C700 Longitude, loading a FPL from Simbrief has stopped working. I already reinstalled the plug-in, same results. This does not appear to be an authentication issue because accessing Navigraph's Charts application from the MFD works fine. Below are the steps I go through prior to seeing the error. If there is anyone who has seen this problem, please let me know.

• Request the FPL from the MFD/Simbrief.

• The option to IMPORT the FPL appears and I click on it. The IMPORT starts but does not complete.

• Initially, the ORGN and DEST airports are visible in the FPL but no waypoints are present.

• When I attempt to add a waypoint manually, "Searching....." does not find the waypoint and subsequently I get error message:
  
  An Unexpected error occurred when importing a flight from Simbrief.
  Error: FacilityLoader: facility could not be retrieved for ICAO WK6 BIGGY
  

• At this point, the ORGN and DEST airports disappear and the FPL is blank as if the IMPORT was never executed.

36 minutes ago, vonmar said:

Do you see an Option to only load MSFS flight plans?
If so, turn it Off.

OK but where is this Option ? In the MFD, there is the Simbrief button and then REQUEST and IMPORT.

I just did a quick test.

First time using Longitude in MSFS2024.

I have not found the Option I thought could cause the problem as is true of other EFB's.

Simbrief route loaded ok via the Tablet (flight plan).

Try working with the Tablet.