When I fill out the purchase form and proceed to purchase, it says there is a problem with the information on the form and it cannot complete the purchase....in so many words. The form is filled out completely.Any ideas on how I can complete the purchase?ThanksDavid

send me an email, and i will forward it to emetrix. is there a contact email on the form, where you can email emetrix directly? i'll take care of it, if you write me

Same for me and I also tried to fax them without success.I just replied to an email from Rick.Jack

rick is busy. send the email to me.

Thanks JD. I called the toll free number and they took care of it for me.David

you're fixed up too ;-)

For those having trouble purchasing RCV3 through Emetrix via their website this may help. After nagging John & Rick with several e-mails about not being able to complete my purchase transaction with Emetrix I did a little troubleshooting on my own. I discovered that my browser's security settings were to blame. If you're using IE as your browser make sure you have SSL 2.0 and SSL 3.0 checked under Tools/Internet Options/Advanced. Oddly enough this also explained a few problems we were having at work using Telnet and Windows XP Pro. If you don't have these settings enabled you will not be able to complete the purchase process with Emetrix. You will likely have had problems with others sites as well if this is the case. Hope this helps.