Hi,I've sent the request for the key 4 days ago but never receive it. It's strange, in the past I've waited no more that one day. Can you please check if the request is arrived? Thank you very much!Bye Fabio Arrigoni

Hi fabio,Check that the reply hasn't gone to your spam folder. Key requests are dealt with within an hour or two of receipt.Cheers,

Hi Ray,thanks for the quick response. I'm quite sure that this is not the case....I'm checking the filtered mails for extra security before eliminating them (they are not automatically erased). Maybe I'll send another request now and double check If a key is sended in the next hours. Thanks again.ByeFabio

Hi,me again.After requesting the key today, this massage has been returned to me:"This is an automatically generated Delivery Status Notification.Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server. [email protected]: dns;smtpout16.attiva.bizReceived-From-MTA: dns;smtpout17.attiva.bizArrival-Date: Tue, 17 Oct 2006 12:53:57 +0200Content-Type: text/plainFinal-Recipient: rfc822;[email protected]: failedStatus: 4.4.7"Don't know why....Help! :-)Bye!Fabio

email server was down last night.i don't recall seeing any key requests froma fabiowhat is your product id?jd

Hi jd,my product id is: -206800661Thanks!Fabio Arrigoni

Hi,the key is finally arrived today, with my latest request.Thanks, and sorry for the inconvenience.Bye.Fabio