michelh

Your missing the point J Van E. The LM tech support does not seem to care about your problem. Let put it this way if you buy a brand new vehicle at a dealership and you have warranty issues do they tell you to go and see a local garage? When tech support tell you go to there forum to find answers I think this is not the way to serve a paying customer. Furthermore did you know that Orbx FTX warn people not to install ver. 2.5 until a patch was out. How can LM let a new version out without having a featured developer like Orbx FTX come out with a patch prior to a new P3d update. Furthermore go see there forum you will see that I am not the only one with activation problems.

Before switching to P3D read this: Last week I sent an email to licensing department which read. After upgrading my computer, P3d activation does not work and I have lost my email invoice when I had a major hard drive crash a few months ago. They replied. We have resent you your license activation information in a separate email. Please let us know if you need any further assistance. Good now I am all set. I tried to activate and got an error message Activation Failed Code 8. grrrrr So I sent back another email and this was there reply. Please ensure you are properly connected to the internet and you don’t have strong firewalls that could be blocking the activation process! Oh ok I will do that. grrrr, again same error code. So again I sent back another email and this time they replied. Hello, We understand this may be frustrating. You may need to completely uninstall and reinstall the software. This is rarely an issue but almost all issues are solved through this method. From our side, it does not appear that you are having any issues activating. You should also look on our support forums. There are plenty of helpful responses on there to guide you to a solution. What kind of response is that? really. I find this unprofessional . I paid for the software and it does not work. Hmmm Ok then, since I had purchase version 1 before 2 I decided to re-install it. Presto version 1 is activated and working. So why is version 2 not activating? grrrr. My god you guys built jets and other hi-tech equipments and can’t even resolve a simple activation code. Mike My problem still not solve yet and they do not seem to care. Further just remember if you purchase addons fot P3D they will not work if you cannot activate it. Also when they update there version you need to re-install everything including your addons. Right now I am going back to FSX SE.