brutus10000

Sorry, new to forums, just edited my post and hopefully makes sense. In need of some help.

Problems with installing MSFS 2020 Premium Deluxe DVD set. I purchased the FS as a DVD set and installed as directed. Once installed it directed me to MS Store and then there were no prompts to go any further. Thinking there was something wrong I uninstalled and reinstalled following same process and still no prompts at the MS Store to download content/upgrades etc. I purchased DVD set from Gamesmen in Sydney. In the MS Store app it shows me signed in and My Library shows several versions of MSFS 2020 including Premium Deluxe Upgrade Purchased 31-01-21, Deluxe Upgrade Purchased 31-01-21, MS Flight Simulator Purchased 31-01-21 and Premium Deluxe pre-order Purchased 31-01-21. I did order originally online without realising I had ordered XBox version which I got a refund for. I am ripping my hair out trying to install this software and not impressed with lack of support from MS to help in these situations. I can't believe the chaotic mess that is involved with trying to install this sim. I would just like to talk with someone, explain what I have done and get instructions to fix this and move ahead. So far I can see that all the content from DVD is loaded but there is no launch shortcut and nothing in start menu. In My Library, it shows programs as above with first two indicating "can't be installed on this device" (leftover from XBox purchase I guess). The Pre-order has a button for 'Manage' When I click on that button it provides a button to Install and when I click that it does nothing. Any help please on what I am doing wrong and how to fix.

Problems with installing MSFS 2020 Premium Deluxe DVD set