FSpickermann

I want to follow the instructions, but the point I and others are trying to make is that we can't even access the validation thread to post a reply. I might have not used the correct term but I do know the difference between a reply to an existing thread and a new post to a forum. As long as I don't log into the forum, I can see the thread and browse it, as soon as I authenticate as a user I get the "Permission denied" message on every single link in the forum, including the validation thread. That is why you don't see a reply from us to the validation thread, we just can't access it, the only option I have left ist to contact the administrator. As written above I did that, got a standard reply pointing to the validation thread and a sub-forum for banned user. I was not able to access either one. I replied to the administrator's mail providing screenshots from both the validation thread and the other subforum I was pointed to, showing the error messages but never got any reaction thereafter. As of now, I have not received any further communication.

I do not doubt that the forums are online and working. The problem is that obviously some people (including me) are not able to access any thread or link on the website after initial registration, meaning no posting of the order number to the validation thread and as such no support for the software bought nor any means of contacting ORBX. I now tried to contact FlightSimStore, but with little hope they actually can help with this beyond bringing it to Orbx's attention..

I have exactly the same problem ... I would like to post in the validation thread, but I get the same "no permission" message as Mepstpete when tryinf to access or post to that topic. I used the report function in the forum and received a standard reply, which didn't solve the "no permission" problem when trying to post to the validation thread. Further communication was ignored. I do understand the necessity to validate the purchase of the product, but this goes one step too far. I'm left with software worth some 200 AUD which does not work for me, no possibility to get some support and no communication. I would love to use the FTX products, but at the moment it looks as if I have to write off the money spent and look for another product, because I am at a complete loss how to deal with this. Maybe someone on this forum has an idea ?