limth1312

Hmm.. I think mutiple charge is on the PMDG Site.. Why I think like this, I received transaction conformation e-mail from PMDG Site. That means, PMDG Site has to remove duplicate charges. For reference, I used paypal method, but that was credit card method. So I have couple of withdrawals with my credit card.. But anyway, for your advice I'll contact paypal too. Thanks Mike )))

Oh.. Sorry for that kyle I misunderstood your intend. Then I'll wait some more.. But thanks for your inform. That means a lot for me

kyle! can you treat my ticket? If they forwarded it on to the relevant person they mean i'll have to wait more weeks? It's been 10 days.. i'm waiting To wores, if this problem don't solved in time, there'll be more complex problem. More wait, more problem with refund.. I checked last reply the supporter's name was Ryan Maziarz I added new ticket for you kyle if its not been forwarded, you can treat my ticket i guess. Ticket Number : 0A0-1D981F27-041C PMDG Support Site ID : limth1312 My First Name: Tae Hoon My Last Name: Lim

OK.. If supporter can see my post please check my ticket! Ticket number : 07C-1D921249-0408 PMDG Support Site ID : limth1312 My First Name: Tae Hoon My Last Name: Lim

I'm really sorry for posting about my personal problem here. But, If I don't I wouldn't get any help! For 2 weeks ago, I got some duplicate charge problems. During transactions, error has occurred. Then it charge for 345$(69$x5). I wanted to buy only one fsx 737 ngx product.. But my multiple trial get went wrong. Finally I got success with another pay method(PayPal). So finally I succeeded to buy fsx 737ngx. But duplicate charge problems are not treated.. In PMDG support site at September 16, 2015. , I leaved 3 tickets about my duplicate charges do end up getting processed It's been 8 days almost.. but still waiting for agent.. I'm so nervous to wait more than a week Do I have to wait more? Is there any problem with support team? Is it normal to wait more than a week to get treated? Of course, I think PMDG team is fair and reliable. But I can't wait too long more. Because I got real withdrawal about 345$ with two cards(fisrt one is 69$x2, another one is 69$x3) I think 345$ is not mere trouble for me! If you guys have any similar experience like me then please give me some advice plz! (sorry for my broken english

thx dude, ill try :0

Hey Guys! I think this is not perfect place for payment issues, but I saw that PMDG has discontinued E-Mail based support. So I can't get any reply or advice for my problem. Yesterday, I planned to buy FSX 737 NGX and I proceeded with visa card payment method. It went well, but in last I got an error message(i guess it means the transaction crashed). I tried it 2~3 times to fail. Serious thing is, im worried about some problem like expense with no product, So I checked card usage record. I found 2 PMDG transaction records that cost 69$x2 (138$) even I didn't get any product, email or succesful message! To sum up I failed several attempts to buy 737NGX with visa card payment, but card expenses for 2 737 NGX(69$x2). how can I get PMDG's respond or to make PMDG team cancel my fault expense? any idea?? (p.s sorry for my broken ENG!!!)