Hello Jermaine,
Just to clarify for accuracy: we did communicate with you directly via email regarding both the AFCAD question and the CTD reports. Multiple responses were sent, including detailed troubleshooting steps and follow-up requests for additional diagnostic information.
We performed internal testing on MPTO, MROC, and KHPN under SU16 and were unable to reproduce the CTD behavior. These airports are currently in use by thousands of users, and no widespread CTD reports related to SU16 compatibility have been received.
In our most recent correspondence, you indicated that you did not wish to proceed with further troubleshooting (video capture, debug panel, system specs, package reorder review), which we fully respect. Given the lack of reproducibility and diagnostic data, leaving the sceneries disabled was agreed upon as a reasonable temporary workaround on your system.
Additionally, the MPTO AFCAD was updated in the latest Marketplace version released a couple of weeks ago. AI aircraft disappearing after landing is a known MSFS AI limitation that can occur independently of airport configuration, particularly when using third-party ATC or traffic tools.
We’re always open to re-evaluating issues if new information or reproducible patterns become available, and we’re happy to assist when possible.
Best regards