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Cannot install v2.2


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12 replies to this topic

#1 jewel77

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Posted 11 January 2017 - 06:30 PM

Hello Bryan!

 

I have a little prob when i try to install v2.2 a box says:

 

"FS2Crew: PMDG Update 2.2 has not been totally installed because of the following reason:

 

Cannot open the following file:

C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\FS2Crew2010\Versions\Jetstream\Gauges\FS2CrewPMDGJ41.$$A"

 

What am i doing wrong?

 

Thanks!

 

 


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#2 byork

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Posted 12 January 2017 - 04:03 AM

Did the update installer auto detect the correct location of your FSX folder?  It needs to.

 

Are you running everything with admin rights?  Right click on the FSX.EXE file and select "Always run as Admin" in the compatibility tab.

 

Was FSX shutdown when you trying installing the update?  It's needs to be.

 

It's probably one of those things.

 

Best,


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#3 jewel77

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Posted 12 January 2017 - 05:39 PM

Thanks for your fast reply Bryan! That's why i buy all your products because of your exceptional support!

 

Now I did all what you said but still nothing.

 

I uninstall and reinstall both the aircraft and fs2crew (v1.0 first) and still i can't install the update.

 

I don't know if it helps but the file's end is .gau and not .$$A


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#4 pete_auau

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Posted 12 January 2017 - 07:28 PM

what is  your uac  set  to? since  its installed  in the (86) program


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Banner_FS2Crew_Supporter.jpgPeter Kelberg


#5 byork

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Posted 12 January 2017 - 08:15 PM


Thanks for your fast reply Bryan! That's why i buy all your products because of your exceptional support!
 
Now I did all what you said but still nothing.
 
I uninstall and reinstall both the aircraft and fs2crew (v1.0 first) and still i can't install the update.
 
I don't know if it helps but the file's end is .gau and not .$$A

 

Maybe the base FS2Crew program didn't install properly...  gauge should end in .gau.

 

Please re-install the base FS2Crew product.

 

Confirm the extension is correct (don't manually trying changing it).

 

The re-install the update.

 

If that fails, send me a Support Ticket via the FS2Crew website.

 

Best,


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#6 jewel77

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Posted 13 January 2017 - 03:53 AM

Maybe the base FS2Crew program didn't install properly...  gauge should end in .gau.

 

Please re-install the base FS2Crew product.

 

Confirm the extension is correct (don't manually trying changing it).

 

The re-install the update.

 

If that fails, send me a Support Ticket via the FS2Crew website.

 

Best,

My UAC is disabled.

 

I've located the file and its extension is .gau

 

Only the message tells me that it cannot open the file with the extension .$$A

 

Maybe i'll send you a ticket.


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#7 byork

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Posted 13 January 2017 - 03:55 AM


Maybe i'll send you a ticket.

 

I'd need to see that via a remote desktop.

 

I've never seen this one before.

 

Again, re-install the base pack pls, then apply the update.  Make sure all anti-virus is off when doing this.  Something they cause weird interference.

 

Cheers,


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#8 jewel77

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Posted 13 January 2017 - 04:11 AM

I'd need to see that via a remote desktop.

 

I've never seen this one before.

 

Again, re-install the base pack pls, then apply the update.  Make sure all anti-virus is off when doing this.  Something they cause weird interference.

 

Cheers,

I had Bitdefender Antivirus on. OK i'll disabled it and do the base and update installation again.

 

PS: I had installed the update when i was on windows 7. I had also Wx500 radar. All worked fine with win 7. When i upgrade to win 10 weather radar didn't work and i started to uninstall and reinstall all about J41 (pmdg, fs2crew and radar). Radar still don't work and i uninstalled it completely. But i need the fscrew update. 


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#9 jewel77

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Posted 13 January 2017 - 05:35 PM

Congrats Bryan! You rock!

 

It was the damn antivirus! Without any warning it blocked THIS particular file to be executed because it saw it like a threat!

 

So everything OK! Update installed succesfully!  :Party:

 

Big thanks man!


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#10 byork

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Posted 13 January 2017 - 09:08 PM


It was the damn antivirus! Without any warning it blocked THIS particular file to be executed because it saw it like a threat!
 
So everything OK! Update installed succesfully! 
 

 

Glad it's sorted!

 

You should really have your anti-virus exclude the FS folder.

 

Some anti virus programs can be very aggressive, and they can cause problems with FS addons.  Such as you experienced.

 

Cheers,


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#11 jewel77

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Posted 14 January 2017 - 03:00 AM

Glad it's sorted!

 

You should really have your anti-virus exclude the FS folder.

 

Some anti virus programs can be very aggressive, and they can cause problems with FS addons.  Such as you experienced.

 

Cheers,

OK thanks for the tip Bryan! Will do ;) :)

 

PS: Red button (secondary) not work. I did exactly what the manual says and assign a keyboard button too to see if it works but it doesn't. Main button though works fine. With PMDG MD-11 and PMDG 747 the red button works fine.


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#12 byork

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Posted 14 January 2017 - 03:01 AM


PS: Red button (secondary) not work. I did exactly what the manual says and assign a keyboard button too to see if it works but it doesn't. Main button though works fine

 

Please ensure you're using the V2.2 key assignments described here:

 

http://www.avsim.com...on-22-released/

 

Best,


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#13 jewel77

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Posted 14 January 2017 - 07:37 AM

Please ensure you're using the V2.2 key assignments described here:

 

http://www.avsim.com...on-22-released/

 

Best,

:good:  :good:  :good:


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