Hi Guys,Does anyone know if PMDG support is running behind. I purchased the extended download support for the PMDG 747 back on November 28th and sent an email to the proper email address but haven't heard anything as of today...Purchase shows up in my account but no response...Anyone have any suggestions?Thanks,William Lockhart

Just to check, did you receive the automated email response?

Sure did...3 times...but no download link...Thanks,Wm Lockhart

Wm,Extended download service allows you to request an expired download link without charge. You will still need to make a download request by sending an email to PMDG support.Best,Vin ScimonePMDGwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

Vin,I've requested the download link 4 times after purchasing the extended service (Nov. 28th). Not sure what to do now. They are still honring the service aren't they?Any suggestions would be appreciated.Thanks,Wm

William,I don't know why i'm not getting your emails. I have reviewed all of my emails for the last 30 days and i'm not getting anything from you. I have reviewed your account and reset the download link so you should have it now. RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

Got it Paul...Thank You VERY Much!Thanks... Thanks ... Thanks!William Lockhart