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kaybee2007

PMDG Won't Sell To Me

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I've tried twice today to buy the PMDG B747X without success. After entering all my details and pressing the final purchase button a message pops up with internal error or timeout. I tried contacting support by email twice but have had no reply. That's over 8hrs now. I'm worried my transaction has gone through twice and two payments made.Can someone please helpKevin Briggs

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Kevin,You should have my reply from your email to support.RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/priv/img/forum/sig_pmdg.jpg


Paul Gollnick

Manager Customer/Technical Support

Precision Manuals Development Group

www.precisionmanuals.com

PMDG_NGX_Dev_Team.jpg

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Thanks PaulReceived your email. Will wait for you to give me the go ahead before trying again to purchase the B747X.RegardsKevin Briggs

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>I've tried twice today to buy the PMDG B747X without success.>After entering all my details and pressing the final purchase>button a message pops up with internal error or timeout. I>tried contacting support by email twice but have had no>reply. That's over 8hrs now. I'm worried my transaction has>gone through twice and two payments made.>Can someone please help>>Kevin BriggsIt might be helpful to notify your ISP that your are having trouble reaching the webpage. They could do a trace for you.Waldo

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