October 8, 200817 yr Hello all,A while back, I purchased pretty much everything PMDG has sold for FS9 (come to think of it, I think I did purchase all of the FS9 products). Unfortunately, my DL links no longer work and I would like to re-download my items (re-installed FS9!). I still have access to my account and I beleive I still also have my original email receipts from my purchases.Is there anything I can do to re-download my purchases again?Thanks for your time! Ark -------------------------- I9 9900K @ 5ghz / 32GB G.Skill (Samsung B) / Aorus Master Mobo / EVGA GTX 2080Ti FTW 3
October 9, 200817 yr Sure, you can "BUY" this service for "Each" of the products you forgot to backup: Extended Download Service: PMDG 737 The Next GenerationPrice
October 9, 200817 yr Author I do believe I pourchased the extended DL service for the FS9 747, however, that time has long since gone. So, I need to "re-purchase" the DL service again..or am I misunderstanding?I actually did back the files up but had a hardware failure a while back and just never re-installed FS9 (I think it would have taken a solid week to re-install with all the add-ons. lol). At the time, I had no way of copying my files to a CD.Any ideas, or am I out of luck?Thanks! Ark -------------------------- I9 9900K @ 5ghz / 32GB G.Skill (Samsung B) / Aorus Master Mobo / EVGA GTX 2080Ti FTW 3
October 9, 200817 yr If it's been less that a year, then you should be ok to download the FS9 747QOS. But that should show up on your purchases when you log into the web site, otherwise, I would guess "Yes", you will have to "Repurchase" the download service for each of the aircraft that you want to reinstall on FS9. This seems like a simple question, don't know why someone from PMDG did not answer, but hope it's because they are busy with the MD11x.....Steve
October 9, 200817 yr Yet another reason to purchase the CD 'hard-copy'...as stated in a post above..Regards,jack
October 10, 200817 yr Author >Yet another reason to purchase the CD 'hard-copy'...as stated>in a post above..>>Regards,>jackI'd rather not pay shipping though, and electronic copies take up no space (or get damaged, etc..).I wish PMDG used a wrapper system like the one utilized by Flight1. It makes things so easy. Ark -------------------------- I9 9900K @ 5ghz / 32GB G.Skill (Samsung B) / Aorus Master Mobo / EVGA GTX 2080Ti FTW 3
October 11, 200817 yr Author El bumpo. Ark -------------------------- I9 9900K @ 5ghz / 32GB G.Skill (Samsung B) / Aorus Master Mobo / EVGA GTX 2080Ti FTW 3
October 11, 200817 yr Shane,No offence, but why are you bumping this thread? You got your answers already. You need to purchase the download service if you didn't backup your original installer files and you didn't do this more than a year ago. ;-)Cheers, Mats JohanssonPMDG Flight Test Dept | Asus Z270-A | Intel i5-7600K @ 4.8 GHz OC/H2O | nVidia Geforce GTX 1070 8GB OC/O2|
October 11, 200817 yr Author >Shane,>>No offence, but why are you bumping this thread? You got your>answers already. You need to purchase the download service if>you didn't backup your original installer files and you didn't>do this more than a year ago. ;-)>>Cheers,No offense taken at all, Mats. :)I did purchase well over a year ago. I initially did purchase the "Extended Download Service" but that time has come and gone. I beleive I mentioned this above. Am I out of luck now? I guess another question would be, can I re-purchase ONLY the "Extended Download Service" for my past order and just re-download my product I already paid for?Thanks Ark -------------------------- I9 9900K @ 5ghz / 32GB G.Skill (Samsung B) / Aorus Master Mobo / EVGA GTX 2080Ti FTW 3
October 11, 200817 yr Commercial Member Shane,You will need to drop me a note at [email protected] with details on the transactions and I will be happy to look into it for you.RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/priv/img/forum/sig_pmdg.jpg Paul Gollnick Manager Customer/Technical Support Precision Manuals Development Group www.precisionmanuals.com
October 11, 200817 yr Author >Shane,>>You will need to drop me a note at>[email protected] with details on the transactions>and I will be happy to look into it for you.>>Regards>Paul Gollnick :-cool >Technical Operations/Customer Operational Support>Precision Manuals Development Group>www.precisionmanuals.com>http://www.precisionmanuals.com/priv/img/forum/sig_pmdg.jpgThanks, Paul.Email sent. I included all of my order information for the 747 and 747 Cargo Add-on (I copy and pasted both order reciepts).Thanks for your time.:) Ark -------------------------- I9 9900K @ 5ghz / 32GB G.Skill (Samsung B) / Aorus Master Mobo / EVGA GTX 2080Ti FTW 3
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