I have uninstalled ASV after attempting to start it several times and getting a message and icon showing that windows needed to configure something. This is all after the program worked flawlessly. Now Im trying to reinstall, but to no avail. Im clicking on "ASV upgrade", but it's trying to give options to uninstall, modify, or etc....This started happening after downloading the new Flight1 installer/downloader for the new B200 Xtreme for it's upgrade yesterday.Any help is appreciated,Eric

Hi Eric,Sounds like something deleted our required chilkatzip.dll module file, which sometimes erroneously comes up as spyware. Some AV/Anti-Spyware including PC-CILLIN still have this problem.. most AV/anti-spy have already updated their database to prevent erroneous flagging of this file.I would run the "repair" option from the ASV full install setup.exe. Don't run the ASV UPGRADE, run the ASV full install (usually in C:ASV_INSTALL_FILES). Last resort: Uninstall ASV then re-install (from the full install as well).Best,

Well, the problem is that I dont have the full install version. I did the upgrade and that's what I purchased. How do I d/l the full version of ASV then?

HI Eric,The ASV full install should be located here :C:ASV_INSTALL_FILES, this is the extracted files from the original asv upgrade you have.ThanksChris WillisHiFi Simulation Software Team Developerhttp://www.hifisim.com/images/asv_dev_team.jpg http://www.hifisim.com/images/asv_proud_supporter.jpg

Sorry Chris...it's not there. Just the up grade file

HI Eric,Did you try to run repair?ThanksChris WillisHiFi Simulation Software Team Developerhttp://www.hifisim.com/images/asv_dev_team.jpg http://www.hifisim.com/images/asv_proud_supporter.jpg

Hi,Then it will be located wherever you specified while running the upgrade verification installer...Best,

Still looking but no success...

Hi Eric,Please send me an e-mail with your purchase information and I'll take care of this.Hope this helps,JimActiveSky Sales and Supporthttp://www.hifisim.com/images/asv_dev_team.jpg http://www.hifisim.com/images/asv_proud_supporter.jpg

Jim, tremendous thanks!look out for the email,Eric

HI Eric,From the others thread, I have read, It appears Jim have not received your email or something like that's..Email Jim again with your receipt at: skornaATcomcast.netJim?Edit: Will take care of this when I get the purchase information!! I thought we took care of this one. Sorry if we didn't.ThanksChris WillisHiFi Simulation Software Team Developerhttp://www.hifisim.com/images/asv_dev_team.jpg http://www.hifisim.com/images/asv_proud_supporter.jpg

Chris,thanks friend. I will do this as soon as Im back home. thanks again.Ericsorry it took so long....been waiting for the forum to be back up.

Okay...this is getting worse and worse all the time. NOW, after sweeping a virus(trojan actually) off my PC, now AS 2.4 wont start either. What to do?

Hi,Send me an e-mail.Hope this helps,JimActiveSky Sales and Supporthttp://www.hifisim.com/images/asv_dev_team.jpg http://www.hifisim.com/images/asv_proud_supporter.jpg