I just got a new computer with Windows Vista Home Premium. My computer is high end, with a Nvidia GeForce 8800 video card. When running Active Sky, I keep getting an error message that says "Error accessing internal components (Unencrypt Step 4 -." and it tells me to run the repair option in the setup.exe process to fix this. I have done this several times, and keep getting the same thing. Any way to fix this?

Hi,There is a known issue with some virus/antispyware programs that falsely identify ASv6's CHILKATZIP .zip handler component as spyware. When these files are deleted automatically by such software, ASv6 can no longer unencrypt/decompress the weather downloads.Which AV/AntiSpyware package are you running? Updating to a new version may solve the problem, or you can configure such software to ignore ASv6 and/or CHILKATZIP. FWIW this is a very common issue with many different VALID software modules that are not spyware, and incorrectly labeled as such. A search for CHILKATZIP should yield plenty of interesting reading. Essentially, many antispyware software vendors are not going a good job in keep their data accurate.After you've solved the AV/AntiSpyware issue, please try another repair (or a reinstall as last resort) and you should be fixed. Let us know!Best,

I've also had the same problem and have tried every option above and more but the same msg still appears and ASv6.5 refuses to display any wx in FS. I guess that's all I can do. Seems like a nice product from the reviews but I guess I'll never know. Jon Stevens.

Hi Jon,What anti-virus program do you use? I don't think there has ever been a user who could not work around this after disabling their anti-virus. Please let us know and we'll attempt to help you out.Thanks,Jimhttp://www.hifisim.com/banners/hifi-community-sigbanner.jpghttp://www.hifisim.com/

Spyware Doctor, registered version. I tried it again, installed the AS uipdate and it works. But I noticed the wx doesn't seem to match what the METAR website says. Maybe I did something wrong somewhere?The msg still appears though. It looks like everytime it updates itself from a new wx station, FS goes back to desktop when the msg appears. I just have to click to go back to FS that's all. Not ideal, but at least it kinda works!jon stevens.

Hi,Are you keeping Spyware Doctor turned Off? What weather and what website? Please give me some specific examples!Thanks,Jimhttp://www.hifisim.com/banners/hifi-community-sigbanner.jpghttp://www.hifisim.com/

Spyware Doctor is off.wx from http://weather.noaa.gov/cgi-bin/mgetmetar.pl for YBCS :YBCS 172030Z 13009KT 9999 FEW050 BKN080 16/10 Q1019 From AS6.5: YBCS 182042Z 17005KT 9999 FEW030 T 29 26 24 23 Q 1010 1011 1012 1011 24/16 Q1012 RMK DYNAMIC TAF ELEMENT

Hi,AS is using the TAF. Is TAF Processing turned On? Is Online Updates On? Is Use System Time On?Thanks,Jimhttp://www.hifisim.com/banners/hifi-community-sigbanner.jpghttp://www.hifisim.com/

All those are checked. While it's the 18th, AS is still giving me the 16th. A little strange.Still not sure what to do about the AV msg thing. It's bearable I guess.Appreciate the help anyway, Jim.Jon.

Hi,Turn TAF Processing Off. That could be why you are getting old data. The servers and data are up to date, as I just checked.Thanks,Jimhttp://www.hifisim.com/banners/hifi-community-sigbanner.jpghttp://www.hifisim.com/

It now works after again re-installing - with spyware turned off and allowing it to ignore AS. And I need to start AS by running it as administrator. Ah Vista!I knew it was more simple then I thought! :-shyJim? Please ignore my post in the Fs9 forum about trying to get it to work along with Flight Environment. AS definately ISN'T a junk program! But after trying everything, I thought it would never work and was at a loss. Now it does and it's fantastic.Appreciate your help and support here very much. I'll be spreading the word!Jon.

Hi,Thank-you so very much for trying again! If you haven't already, please add this experience to that FS 9 forum thread.Thanks!!Jimhttp://www.hifisim.com/banners/hifi-community-sigbanner.jpghttp://www.hifisim.com/