Can't reach VoxATCx support

[vgbaron 3,483]

Have a problem installing VoxATCx on my new system. Tried to enter the following on their contact form but get a server error - don't know if it was transmitted. IAC - here is my problem:I have the DVD version of VoxATCx with ATT Voices. It was installed on an XP32 system. I rebuilt the system and installed XP64. Completely reinstalled FSX/Acceleration and .NET framework. Prior to upgrading to the new VoxATCx version I tried to install my copy of VoxATCx from dvd. After the ATT voices installed and VoxATCx started to install I received the following and the installation was aborted.For reference; System Drive is C: - FSX drive is F: and my program drive where I tried to install VoxATCx is E:.error message received:See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box.************** Exception Text **************System.NullReferenceException: Object reference not set to an instance of an object. at com.intworkings.voxatc.FSUIPCInt.GetFSFolderName() at VoxATCIndexer.VoxATCIndexer.GetFsPath() at VoxATCIndexer.VoxATCIndexer.VoxATCIndexer_Activated(Object sender, EventArgs e) at System.Windows.Forms.Form.OnActivated(EventArgs e) at System.Windows.Forms.Form.WmActivate(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)************** Loaded Assemblies **************mscorlib Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400) CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll----------------------------------------VoxATCIndexer Assembly Version: 1.0.2704.29245 Win32 Version: 1.0.2704.29245 CodeBase: file:///E:/Program%20Files%20(x86)/Internal%20Workings/VoxATC%20X/VoxATCIndexer.exe----------------------------------------System.Windows.Forms Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll----------------------------------------System Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll----------------------------------------System.Drawing Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll----------------------------------------BGLAFD3 Assembly Version: 1.0.2704.29237 Win32 Version: 1.0.2704.29237 CodeBase: file:///E:/Program%20Files%20(x86)/Internal%20Workings/VoxATC%20X/BGLAFD3.DLL----------------------------------------VoxATC Assembly Version: 1.0.2704.29241 Win32 Version: 1.0.2704.29241 CodeBase: file:///E:/Program%20Files%20(x86)/Internal%20Workings/VoxATC%20X/VoxATC.DLL----------------------------------------************** JIT Debugging **************To enable just-in-time (JIT) debugging, the .config file for thisapplication or computer (machine.config) must have thejitDebugging value set in the system.windows.forms section.The application must also be compiled with debuggingenabled.For example:<configuration> <system.windows.forms jitDebugging="true" /></configuration>When JIT debugging is enabled, any unhandled exceptionwill be sent to the JIT debugger registered on the computerrather than be handled by this dialog box.

[Jonahbird 8]

Hi VicI've just found this forum and couldn't help noticing the lack of response to your note. You should speak to Bob Sidwick, or to Tegwyn West whom I have found to be very helpful. His email address is info@voxatc.comBest regardsFrank (a voice from the old Compuserve days)

[vgbaron 3,483]

Hi VicI've just found this forum and couldn't help noticing the lack of response to your note. You should speak to Bob Sidwick, or to Tegwyn West whom I have found to be very helpful. His email address is info@voxatc.comBest regardsFrank (a voice from the old Compuserve days)

Hey Frank!My original reply must have been eaten by the AVsim Forum Monster. I solved my problem but I'm noting those addresses for future use. Now I'm trying to locate some inexpensive but good voices for VoxATC that will run in 64bit XP. The Cepstral's look ok but I find $30 a pop to be overpriced.Still see lots of the old CIS forum guys around. Hawkeye Anderson spends a bit of time in the Aerosoft forum and others are strewn about like flotsam on a rolling sea. :)Vic

[Jonahbird 8]

Hi VicI wish you luck in your search. I bit the bullet and went Cepstral. The voices are very good - but they should be at that price!Another way is to go back to 32 bit (XP or Vista). I run Vista64 and can't really see any benefits compared with XP32 Windows 7 sounds promising. Perhaps that will help.Best regardsFrank