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A BAD Experience

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On April 11th, I purchased two products form Pilotshop.com, that were published by Aerosoft. Neither of these products, the De Havilland DHC-2 Beaver X download and the De Havilland DHC-6 Twin Otter, had any download restrictions or compatibility issues posted. The DHC-2 would not install in FlightSim X, coming up with the error message: "Feature Transfer Error Feature: defaultfeatureFile: <USERFLIGHT>Error: The file name, directory name, or volume label syntax is incorrect." (the aircraft was most likely not tested on a 64 bit system?) I installed the Twin Otter and discovered that there is no way to change between an interior view and an exterior spot plane view without first going to a "view menu," and even then, the views available were very limited. I contacted Pilotshop.com, asking that my credit card be credited for the full amount for both aircraft packages. They DID NOT honor any money-back (customer satisfaction) solution but instead "kicked the matter down the road" and referred me to Aerosoft. I contacted Aerosoft the same day and they have not replied. I would not recommend doing business with either of these companies. John Kauffman

There's no need for you to post this same topic in two forums. Closed

Jeremy "rightseater" Fletcher

There's no need for you to post this same topic in two forums. Closed
..or three or four or five or 6 or 7....I lost count...

Geofa

WANTED DEAD OR ALIVE-the best Flight Sim!

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This topic is now closed to further replies.

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