August 2, 201015 yr If you have paid for extended download service, go to their support portal at pmdg web site and open trouble ticket requesting that the link be activated. Dan Downs KCRP
August 4, 201015 yr If you have paid for extended download service, go to their support portal at pmdg web site and open trouble ticket requesting that the link be activated.Dan Thank you, but problem still on. PMDG support told me : 1 - Portal PMDG2 - Login3 - Wiew Previous Order4 - Clic on order number, and Link appears.Have a look at the attachement. Where is the Link?LuigiIf you have paid for extended download service, go to their support portal at pmdg web site and open trouble ticket requesting that the link be activated.Dan Thank you, but problem still on. PMDG support told me : 1 - Portal PMDG2 - Login3 - Wiew Previous Order4 - Clic on order number, and Link appears.Have a look at the attachement. Where is the Link?Luigi
August 4, 201015 yr Commercial Member Luigi,I tried to get this across to you in your ticket but the language barrier is interfering I'm afraid.You need to select the original 737 orders on the "View Previous Orders" page, not the order for Extended Download Service. The download links are on the original order numbers.-------If anyone here can translate that well into Italian for him, I'd appreciate it. Ryan MaziarzFor fastest support, please submit a ticket at http://support.precisionmanuals.com
August 4, 201015 yr Luigi,I tried to get this across to you in your ticket but the language barrier is interfering I'm afraid.You need to select the original 737 orders on the "View Previous Orders" page, not the order for Extended Download Service. The download links are on the original order numbers.-------If anyone here can translate that well into Italian for him, I'd appreciate it.Ryan, I understod what you said: May be I am going in the wrong page.Luigi
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