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What's the hold up, if any...

Featured Replies

I was told that my chief pilot manuals more than likely left the PMDG HQ on the 16th or 17th. I chose USPS Express as my shipping option, which was not the cheapest way to go by any means... Though I needed it to be here well before Christmas. Anyway, it is now nearing the end of the 19th and still no confirmation that it's even shipped. I read Tabs post regarding shipping and noticed that I should be provided a tracking number when using USPS Express. Well seeings as it hasn't shipped (as far as I can tell) I was curious if there was another delay because of stock running out due to the high demands on the printer. I was under the impression that all order orders were caught up last Wednesday and that any new orders should ship out the same day if ordered early enough. I'm trying to be patient but seeings as I've spent so much for 1-2 day delivery, on top of the already expensive manuals (more than worth the price as far as I'm concerned, so no issues there) I might as well just used the cheapest shipping option if the darn things haven't even been shipped yet. Just wondering if anyone else is having troubles, or if the gents at PMDG know something I don't in regards to delays or issues in the shipping. Not too upset at this point, but still concerned. Any info would be great, and hope that I'm worrying for nothing and that they show up Monday, thanks!Ty Peres

Ty J. Peres - KBZN

I opted for the cheapest fedex ground shipping, and was one of the effected people that had to wait until wednsday to ship, I recieved it internattionaly in Canada by friday.

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Shane Walker CYYC - CARS 705 Flight Dispatcher 

I7-2600K @ 3.4GHZ - 8GB RAM - GTX10606GB - W10 - P3DV4.1 - ACTIVESKY -  REX4 + SOFT CLOUDS - EZCA2 - ORBX - FLIGHTBEAM - FSDREAMTEAM -FLYTAMPA - SIMADDONS - AEROSOFT CRJ - PMDG  -737/777/747 - TOPCAT + PFPX 


 

  • Commercial Member
I was told that my chief pilot manuals more than likely left the PMDG HQ on the 16th or 17th. I chose USPS Express as my shipping option, which was not the cheapest way to go by any means... Though I needed it to be here well before Christmas. Anyway, it is now nearing the end of the 19th and still no confirmation that it's even shipped. I read Tabs post regarding shipping and noticed that I should be provided a tracking number when using USPS Express. Well seeings as it hasn't shipped (as far as I can tell) I was curious if there was another delay because of stock running out due to the high demands on the printer. I was under the impression that all order orders were caught up last Wednesday and that any new orders should ship out the same day if ordered early enough. I'm trying to be patient but seeings as I've spent so much for 1-2 day delivery, on top of the already expensive manuals (more than worth the price as far as I'm concerned, so no issues there) I might as well just used the cheapest shipping option if the darn things haven't even been shipped yet. Just wondering if anyone else is having troubles, or if the gents at PMDG know something I don't in regards to delays or issues in the shipping. Not too upset at this point, but still concerned. Any info would be great, and hope that I'm worrying for nothing and that they show up Monday, thanks!Ty Peres
Did you make this purchase under your own name? We have no record of you as a customer.

Vin Scimone

Precision Manuals Development Group

www.precisionmanuals.com

PMDG_NGX_Dev_Team_FB.jpg
  • Commercial Member

I saw the same thing Ty - I was waiting to reply to your PMs until I could talk to Robert about it. Neither your name nor your order id is in our system.

Ryan Maziarz
devteam.jpg

For fastest support, please submit a ticket at http://support.precisionmanuals.com

  • Author
I saw the same thing Ty - I was waiting to reply to your PMs until I could talk to Robert about it. Neither your name nor your order id is in our system.
It was purchased by my wife to be as a Christmas gift, PM sent with details, let me know what other information you would need. The E-mail address used is [email protected].

Ty J. Peres - KBZN

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