Jump to content
Sign in to follow this  
Chrjs

Problems with the Support Portal

Recommended Posts

Hi,i think there is a problem with the Support Portal, it just doesn't load. There is no way i can enter it. I need to send you a support ticket beacause of an issue with my QRH-delivery (it hasn't arrived yet, possibly because of my own fault). I hope this gets solved quickly.Rgeards,Christopher Vollebtw which category should i choose for the support, billing or product support?


Regards,
Chris Volle

i7700k @ 4,7, 32gb ram, Win10, MSI GTX1070.

Share this post


Link to post

If you have any problems accessing support portal try using different browser (or clearing cache in current one), for me it works great with Chrome.

Share this post


Link to post

It's coming up fine here - problem has to be either on your machine or between you and our server - nothing we can really do about either unfortunately.


Ryan Maziarz
devteam.jpg

For fastest support, please submit a ticket at http://support.precisionmanuals.com

Share this post


Link to post

Chris,If you can't get the support portal to work, send me a PM with the info. I just looked at your order and something weird's going on for sure - there's no tracking info at all when you input the number...


Ryan Maziarz
devteam.jpg

For fastest support, please submit a ticket at http://support.precisionmanuals.com

Share this post


Link to post

It still doesn't work for me. I can access the portal now but after filling the blanks and pressing "submit ticket" it loads over and over again with now result. So I just sent you and PM. Thank you very much for your help!christopher Volle


Regards,
Chris Volle

i7700k @ 4,7, 32gb ram, Win10, MSI GTX1070.

Share this post


Link to post

Hello Robert/Ryan,there is still a problem with the shipping of my order. I answered your lastreply via email and also opened up another support ticket (it works now with IE; Ticket Number 33D-14BAD5F0-E288). Maybe you could take a look at it.Thank you very much christopher Volle


Regards,
Chris Volle

i7700k @ 4,7, 32gb ram, Win10, MSI GTX1070.

Share this post


Link to post

Sorry for being annoying but I still haven't heard from support, neither over the support ticket nor per email. The package should have been returned by now...Regards,christopher volle


Regards,
Chris Volle

i7700k @ 4,7, 32gb ram, Win10, MSI GTX1070.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  
  • Tom Allensworth,
    Founder of AVSIM Online


  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
×
×
  • Create New...