December 27, 201015 yr Hi,i think there is a problem with the Support Portal, it just doesn't load. There is no way i can enter it. I need to send you a support ticket beacause of an issue with my QRH-delivery (it hasn't arrived yet, possibly because of my own fault). I hope this gets solved quickly.Rgeards,Christopher Vollebtw which category should i choose for the support, billing or product support? Regards, Chris Volle i7700k @ 4,7, 32gb ram, Win10, MSI GTX1070.
December 27, 201015 yr If you have any problems accessing support portal try using different browser (or clearing cache in current one), for me it works great with Chrome.
December 28, 201015 yr Commercial Member It's coming up fine here - problem has to be either on your machine or between you and our server - nothing we can really do about either unfortunately. Ryan MaziarzFor fastest support, please submit a ticket at http://support.precisionmanuals.com
December 28, 201015 yr Commercial Member Chris,If you can't get the support portal to work, send me a PM with the info. I just looked at your order and something weird's going on for sure - there's no tracking info at all when you input the number... Ryan MaziarzFor fastest support, please submit a ticket at http://support.precisionmanuals.com
December 28, 201015 yr Author It still doesn't work for me. I can access the portal now but after filling the blanks and pressing "submit ticket" it loads over and over again with now result. So I just sent you and PM. Thank you very much for your help!christopher Volle Regards, Chris Volle i7700k @ 4,7, 32gb ram, Win10, MSI GTX1070.
January 10, 201115 yr Author Hello Robert/Ryan,there is still a problem with the shipping of my order. I answered your lastreply via email and also opened up another support ticket (it works now with IE; Ticket Number 33D-14BAD5F0-E288). Maybe you could take a look at it.Thank you very much christopher Volle Regards, Chris Volle i7700k @ 4,7, 32gb ram, Win10, MSI GTX1070.
January 13, 201115 yr Author Sorry for being annoying but I still haven't heard from support, neither over the support ticket nor per email. The package should have been returned by now...Regards,christopher volle Regards, Chris Volle i7700k @ 4,7, 32gb ram, Win10, MSI GTX1070.
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