Cancel My Order

[ccm303 0]

Hi, it seems like its been long time since I ordered. I ordered the NGX at 10pm last night, got the confirmation email but no download link. I submitted a ticket and still nothing. So how about this, is it possible to cancel my current order and then just re order it because alot of people who ordered this morning already have the NGX but I'm still stuck here waiting for a download link or response from support.

[cniedzi 0]

I didn't receive any confirmation mail but the download link was in e-commerce system on order confirmation page. Czarek Niedziński

[ccm303 0]

I already checked my previous order page about 100 times, nothing, doesnt even show that I bought it.

[Chris F. 95]

Guys, they're working on the download link issue they said.

[Tino 81]

Hold tight, Im sure you will get a responce soon enough. Seems like they are very busy. It wouldn't make sence to cancel the order and try to order again. It would cause more work than they really need.

[ccm303 0]

nevermind guys, PMDG just hooked me up, special thanks to Armen for your Help!!!

[Pazzie 0]

I hope i will get my download link as well soon! I ordered and paid last night, and i have checked my order but no download link so far! Martijn D

[chiswick72 145]

Hi James, I sent you a link about 20 minutes ago - please check again. Im sorry for the delay but we are dealing with matters not totally in our control - a bit like the ash cloud grounding all flights !!!! You're all set now. Any one else still waiting - give me your full name or private message me your order number and I will get you running!! Thanks for your patience! Edit: Glad you're set James! All the best!

[InTheAir 44]

PM sent Armen.. Thanks. **EDIT** Got link.. Thank you again Armen. **edit2**About a minute or two later and my DL is complete.