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monpol

E-commerce server down again?

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Guys PMDG site is down again or its only me who couldnt get access to the site?

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Working perfectly on my end just now, gotta be something local or in the internet between you and our servers.(Please sign your name to your posts, it's a forum rule)


Ryan Maziarz
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For fastest support, please submit a ticket at http://support.precisionmanuals.com

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How about the activation server?


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-Dan Everette
CFI, CFII, MEI

7900X OC @ 4.8GHz | ASRock Fatal1ty X299 Professional | 2 x EVGA GTX 1080 Ti FTW3 (SLI) | 32GB G.Skill DDR4 2800

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I'm not aware of anything being down right now - those issues should have all been resolved this morning.

Ok here is what iv found, if your using mozillia firefox clear the cache as i could buy the product on IE, but not on firefox as it was showing the cooming soon page, as soon as i deleted the cache and cookies the buy now it now page was showing, maybe this will work for E-commerce.
Yes, this is a good point - Ctrl+F5 (forces a cache refresh) is your friend.

Ryan Maziarz
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For fastest support, please submit a ticket at http://support.precisionmanuals.com

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Ryan, there's many of us who can't activate the product after donwloading and installation....see the ERROR thread in the NGX subforum. Any ideas?


Wayne Klockner
United Virtual

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Ryan, there's many of us who can't activate the product after donwloading and installation....see the ERROR thread in the NGX subforum. Any ideas?
Yes, please, just say somehing in this situation in that thread... i think you are getting about 100 support tickets with this problem at this moment

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Working perfectly on my end just now, gotta be something local or in the internet between you and our servers. (Please sign your name to your posts, it's a forum rule)
Dear Ryan, Thank you very much for your kindly reply. I could access the PMDG main web site however I couldnt get in the shop and buy the product. Bests

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The activation server is being attacked again - it crashed earlier because of the flooding. We're working on it now.


Ryan Maziarz
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For fastest support, please submit a ticket at http://support.precisionmanuals.com

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Is it because of the continuing attacks NGX download is so slow ?? mine shows finishing in 10 hours :( any way to use a download manager like getright ? I'm waiting till 10 hours and hope this downloads ...

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