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greg100o

Reinstalling AS 6.5 on new computer

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Hi folks.I started with HIFI Sim back with Active Sky 4 about 6 years ago and upgraded up to 6.5. Now I am finally going to new computer in a couple of weeks. I have all of the installer files for varioius versions/upgrades back to 4.5, a rather confusing mess honestly but I have lost my receipts or order numbers. My log in and password to your support site don't work anymore, [looks like at some point you went to email address ID]so I cannot sign in to re register.It looks like I would somehow have to start with AS 4 or 4.5 and reinstall on top of that old product sequentially since the installer files for AS 6 require the presence of AS 4. Given the new system has Win 7 I am not even sure that old product would install.Is there any way short of repurchasing ASV 6.5 to get a clean download of it? I can sent whatever information might be helpful to identify myself.ThanksGreg


Greg Clark

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Hi Greg,Just open a support ticket (support.hifitechinc.com) and provide any order details you can and we'll take care of you...


Damian Clark
HiFi  Simulation Technologies

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