Hello folks out there , i just want to say that i have reloaded and updated , reloaded the sim , two times in fact.i made sure all files are in the right place , on both machines .i guess the bottom line is this i deal with this update everytime, i have done everything and im tired of messing around with your product, it is not user freindly.i have owned your product for several years and i mostly use the default weather engine , i have only had your software working twice since i have owned it.all i want to do is get that ridiculous SP1 crap out of the way.i went to your site and it was no help , other than what is obvious and that is to reload everything.which i did twice maybe three times.i may sound harsh but i have been at this for three days and two nights.im not for sure on buying another of your product , because it is a headache in getting it up and running.So im needing a work around from SP2 , i know its loaded because , it just does not work.:)So can someone help me so that i can fly:):):)

Hi,Did you send a ticket ?

Thank you , i just sent a ticket.also i did test the to see if i was connected to FSX by using your program AL traffic , it worked great.start the software and i get that same old not found.As you know loading and reloading FSX and all the trimmings can take a long time , i have done all that in the wee hours of the morning.also im running acceleration expansion packi use level-d and about a ton of stuff , i did what you ask ,so im kind of stuck:)