About 2 months ago I completely uninstalled FSX from my computer and deleted all my add-on back-ups. This was done in preparation for MS Flight. Needless to say, I'm re-installing FSX and my add-ons all over again. I bought the PMDG 737NGX when it first came out, I found the email which contains the download link, but the link has expired. I went to the PMDG website and found that there is an extended download service - which completely dumbfounds me. Am I seriously required to fork over some more cash to be able to download the base pack again? I understand that bandwidth costs money, but $5 bucks worth?I really hope there is a grace period from time of purchase, as the NGX hasn't been out for all that long. If not, kids are going to go hungry tonight.PMDG support: cut me a break here? Let me know what order information you need and I will be glad to PM it to you.Thank you,

Why would you delete your backup?

My FSX crashed and I said 'never again'...and with Flight on the horizon, I never did think I'd be going back to FSX again.

Edited January 11, 201214 yr by Hirgab

Purchase the extended download service and submit a support ticket.

Support isn't handled via PM. You'll have better luck filing a support ticket at their site like Noah mentioned. Good luck. Keep back ups! (You deleted an eighty dollar add on?)

Edited January 12, 201214 yr by ZachLW

with Flight on the horizon, I never did think I'd be going back to FSX again.

:(

I'd laugh but I did the same thing with FSX. The day I purchased FSX (actually a couple days early since Walmart didn't care about release date mumbo jumbo) I tossed my FS9 disks and uninstalled. Well it was 18 months before I could afford a computer that could run FSX so I went a year and a half without FS...