Hi guys, I'm facing a problem with my 737ngx. The HGS doesn't show the informaions. I saw in one of the foruns that it could be a .dll problem. Does anyone could help me to fix it??? Thanks

It's almost always (99.9999% of the time) a problem with your dll.xml file. Just in case you're the 0.0001% however, try the following things first.1) find the HGS panel behind the radios on the center pedestal and make sure the CLR button is not illuminated. Pressing it clears the display.2) there's a brightness knob above you beside the combiner hinge & latch. Give it a few turns to make sure it isn't dimmed.If neither of those fixes it you will need to open a support ticket and attach your dll.xml file to it. Pmdg will fix the problem & send you a corrected file.Edit: a forum search will turn up instructions if you want to fix the file yourself, but it's easier (and safer for most users) to let them do it.

Edited February 24, 201214 yr by MrKen

Hi guys, I'm facing a problem with my 737ngx. The HGS doesn't show the informaions. I saw in one of the foruns that it could be a .dll problem. Does anyone could help me to fix it??? Thanks

you need to submit a ticket easly fixed

Thanks guys.. but I'm sorry... because I'm new,how can I open theses support tickets and where... PMDG site or avsim?

Http://support.precisionmanuals.comThe support system is separated from their online store. You will need to register a new account before you can open a support ticket.

I'm already registred.... but I can't find anywhere there any link to open a ticket....

First log in at the upper right corner, then on the left you'll see the following links;Knowledge baseNewsSubmit a ticketView ticketsClick submit a ticket

hi guys thanks... I couldn't find because my e-mail wasn't verified... lol Many Thanks