Hi,

 

I have been a PMDG customer for several years now and I have purchased the 747-400X, the NGX and the MD-11, and will only be purchasing the upcoming Dash 8, 747 version 2 and 777 if this problem is resolved. I was taking part in Vatsim's cross the pond event a few days ago. Everything had been going well until 6 hours into the flight, I was made to force close FSX after a major freeze; even the audio froze and continued to sound. I have had this identical issue with the NGX but somehow I fixed it, however, I can't remember how.

 

One other thing I have noticed is that if I leave the frozen FSX for 7-10 minutes, the freeze stops and FSX continues from the point at which it froze. This isn't always the case though I believe I may have been a little impatient during the event as I started to press keys while it was frozen only to discover that 'a fatal error has occured.'

 

So the things to remember are:

 

It only happens with PMDG products.

 

It can be resolved after 10 minutes of waiting.

 

Many people also have the same issue.

 

I run other programs such as REX Extreme and FSINN. Thoguh even when these are disabled I experience the same issue.

 

Please get back to me on this one.

 

Thanks in advance.

 

Matthew

I believe FSINN might be the culprit. When I used to use fsinn I would get this all the time, not just with PMDG planes. I then tried switching to Squawkbox4, and it keeps on giving me messages that freeze FSX until I hit ignore. So at this point I'm really starting to hate the programs used to connect to vatsim.

Devin Mack

I believe FSINN might be the culprit. When I used to use fsinn I would get this all the time, not just with PMDG planes. I then tried switching to Squawkbox4, and it keeps on giving me messages that freeze FSX until I hit ignore. So at this point I'm really starting to hate the programs used to connect to vatsim.

Devin Mack

Are you running SB internally, or externally?

Hi,

 

I have been a PMDG customer for several years now and I have purchased the 747-400X, the NGX and the MD-11, and will only be purchasing the upcoming Dash 8, 747 version 2 and 777 if this problem is resolved. I was taking part in Vatsim's cross the pond event a few days ago. Everything had been going well until 6 hours into the flight, I was made to force close FSX after a major freeze; even the audio froze and continued to sound. I have had this identical issue with the NGX but somehow I fixed it, however, I can't remember how.

 

One other thing I have noticed is that if I leave the frozen FSX for 7-10 minutes, the freeze stops and FSX continues from the point at which it froze. This isn't always the case though I believe I may have been a little impatient during the event as I started to press keys while it was frozen only to discover that 'a fatal error has occured.'

 

So the things to remember are:

 

It only happens with PMDG products.

 

It can be resolved after 10 minutes of waiting.

 

Many people also have the same issue.

 

I run other programs such as REX Extreme and FSINN. Thoguh even when these are disabled I experience the same issue.

 

Please get back to me on this one.

 

Thanks in advance.

 

Matthew

 

Some thoughts, maybe they help finding the problem

 

Maybe you used weather generator from REX. That application causes problems even if you close REX, because it still keeps running.

I agree with the other here. FSinn can really be a problem.

And, of course it could be PMDG, but I never read anything on the forums about this problem.

Remember PMDG planes use a lot of computer resources. The combination with REX and FSinn could give some problems.

The last thing I can think of is the temperature of your computer. Maybe it gets to hot.

 

Good luck

Eric

Hi,

 

Thank you all for your feedback. I am running FSINN externally. I do this because I run with Windows 7 Ultimate to avoid issues.

 

I always use REX; I never turn it off ever. I don't start it by going into the program because it gives me firewall issues. I start up FSX and the weather engine fires up automatically. I only have this issue with PMDG aircraft which corroborates my suspicions of it being a compatibility issue with PMDG and another program I am using.

 

Just prior to posting this message, I was flying my Carenado Piper Archer II around Liverpool, UK when FSX just stopped and a message appeared saying: "Microsoft Flight Simulator X has stopped working, checking for solution." Now that is a new one for me. When I got the error message after the closing of FSX, it stated that REX was an issue; as was SimConnect. Now I don't fully understand what SimConnect is but both of these programs were stated.

 

Hope that this information proves helpful. Thanks in advance.

 

Matthew

 

Are you running SB internally, or externally?

Some thoughts, maybe they help finding the problem

 

Maybe you used weather generator from REX. That application causes problems even if you close REX, because it still keeps running.

I agree with the other here. FSinn can really be a problem.

And, of course it could be PMDG, but I never read anything on the forums about this problem.

Remember PMDG planes use a lot of computer resources. The combination with REX and FSinn could give some problems.

The last thing I can think of is the temperature of your computer. Maybe it gets to hot.

 

Good luck

Eric

Some thoughts, maybe they help finding the problem

 

Maybe you used weather generator from REX. That application causes problems even if you close REX, because it still keeps running.

I agree with the other here. FSinn can really be a problem.

And, of course it could be PMDG, but I never read anything on the forums about this problem.

Remember PMDG planes use a lot of computer resources. The combination with REX and FSinn could give some problems.

The last thing I can think of is the temperature of your computer. Maybe it gets to hot.

 

Good luck

Eric

Are you running SB internally, or externally?

Not sure about FSINN but I use Squawk Box and that has made me freeze in the pass on both FS9 & FSX. I never SB via FSX, always in a different window as that way it hardly fezzes. I know it's not the same software but they do the same thing really in the Sim so you could try that if you haven't already. To be honest, PMDG has always be spot on, never had any personal problems with them.

 

Are you running SB internally, or externally?

I'm running it internally, and I know that's the problem. I just hate having to click out of my flight sim to text a message or what have you.