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FSX crashing with FS2Crew 737NGX start

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Hello. I've been a user of your programs for years. This is the first problem of this kind I've encountered. I can run with no problems PMDG 737 NGX until I use the FS2Crew Config Manager to install either the Voice or Button panel. After running the Config Manager and installing either the Voice or Button panel (with confirmation of the install) and then running (starting) FSX and starting one of the PMDG 737 flight models from the "free flight" menu, after some churning the entire FSX "free flight" menu "grays out" and locks then produces an "extreme error..." message. Sometimes in order to kill FSX (task manager won't work), I have to restart Windows. If I restart FSX after uninstalling the FS2Crew panels using the Config Manager, it will start OK and I can again run PMDG 737 NGX OK with no problem. I can choose any other flight model and it works excellently. If I uninstall the FS2Crew NGX software completely or even just use the Config Manager to turn off the Voice or Button module, the PMDG 737 NGX run OK. I've uninstalled and reinstalled FS2Crew. I've uninstalled and reinstalled PMDG 737 NGX. I've reinstalled SP1c. I believe my entire FSX system is up to date. The only thing I have not done (surely not looking forward to it) is reinstalling my entire FSX program. I do have add on programs, but have read this forum to find any conflicts that may cause this problem, but no good results. Sometime you just have to yell HELP!!! Basically my system:

 

Windows 7 Professional (x64) Service Pack 1 (build 7601)

2.67 gigahertz Intel Core i7 920

6gig RAM

ATI Radeon HD 4870 X2 [Display adapter] (2x)

FSX

 

I'm using DX9 (not previewing DX10)

Starting with 2D panel

 

Hope you have some ideas, I'm really jealous reading how much fun these pilots are having with one of my favorite addon products.

 

Thanks, Jan (jellyjams) Lee.

  • Commercial Member

Hi Jan,

 

From the manual...

 

From experience the problem is probably having Tune Bite, Sound Bite installed, etc.

 

 

 

 

Problem: I'm getting a Crash to Desktop (CTD) when I load the host Aircraft, and the the error message refers to 'FS2AUDIO.DLL'.

 

Solutions:

  1. If you have two sound cards running in parallel, disable one of them.
  2. If you are running any program in the background that that attempt to strip Digital Music Rights (DRM) from music, such as Tune Bite, Sound Taxi or Sound Bite, please disable them. They interfere with FS2Crew's Audio Engine. Some of these types of programs are legal in parts of Europe, but they are not legal in the United Sates.
  3. Re-install FS2Crew again, but do not click 'cancel' during the install. Wait for the install to finish.
  4. If using a Creative Labs X-Fi Extreme Audio Sound Card, uninstall the latest driver and re-install the original driver off the CD that came with your Sound Card. The latest driver conflicts with the FS2Crew Audio engine.
  5. Sometimes users have corrupt versions of the FSX.CFG file. Delete the FSX.CFG file. It will re-build automatically when you load FSX. Your FSX.CFG file is located here:

  • Windows XP:
    \Documents and Settings\<username>\Application Data\Microsoft\FSX

  • Windows Vista/ 7:
    \Users\<username>\AppData\Roaming\Microsoft\FSX

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