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falk781

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falk781    0

falk781
Posted

So I submitted a ticket yesterday because a reinstall of AS2012 would neither accept the key it came with, or the originally purchased ASA key from a few years ago. It's been 24 hours and the ticket is still in the "unassigned" category. How long does it usually take for them to fix a license problem?

Scott Falkowitz

Core I7 965 - OCZ 6GB - Asus Rampage Extreme - 1000W - BFG 285 - Radiated Liquid Cooled - Twin 300 Raptors - Vista 64

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vgbaron    3,647

vgbaron
Posted

usually license requests are quite fast. hope you got it settled by now - if not - let us know here.

 

thanx,

 

vic

 

RIG#1 - 7700K 5.0g ROG X270F 3600 15-15-15 - EVGA RTX 3090 1000W PSU 1- 850G EVO SSD, 2-256G OCZ SSD, 1TB,HAF942-H100 Water W1064Pro
40" 4K Monitor 3840x2160 - AS16, ASCA, GEP3D, UTX, Toposim, ORBX Regions, TrackIR
RIG#2 - 3770K 4.7g Asus Z77 1600 7-8-7 GTX1080ti DH14 850W 2-1TB WD HDD,1tb VRap, Armor+ W10 Pro 2 - HannsG 28" Monitors
 

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falk781    0

falk781
Posted

No response as of now. I'm still waiting and I've provided all of the information that was requried during the creation of the account. Do you think I should file a new ticket?

Scott Falkowitz

Core I7 965 - OCZ 6GB - Asus Rampage Extreme - 1000W - BFG 285 - Radiated Liquid Cooled - Twin 300 Raptors - Vista 64

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vgbaron    3,647

vgbaron
Posted

Let me see what I can do.

 

Vic

 

RIG#1 - 7700K 5.0g ROG X270F 3600 15-15-15 - EVGA RTX 3090 1000W PSU 1- 850G EVO SSD, 2-256G OCZ SSD, 1TB,HAF942-H100 Water W1064Pro
40" 4K Monitor 3840x2160 - AS16, ASCA, GEP3D, UTX, Toposim, ORBX Regions, TrackIR
RIG#2 - 3770K 4.7g Asus Z77 1600 7-8-7 GTX1080ti DH14 850W 2-1TB WD HDD,1tb VRap, Armor+ W10 Pro 2 - HannsG 28" Monitors
 

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falk781    0

falk781
Posted

Ok thanks for the help. I've been checking and still nothing. The status hasn't changed. This is extremely frustrating. I filed another ticket because I thought maybe the first one had a problem with it and now they are both visible.

Scott Falkowitz

Core I7 965 - OCZ 6GB - Asus Rampage Extreme - 1000W - BFG 285 - Radiated Liquid Cooled - Twin 300 Raptors - Vista 64

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falk781    0

falk781
Posted

Resolved

Scott Falkowitz

Core I7 965 - OCZ 6GB - Asus Rampage Extreme - 1000W - BFG 285 - Radiated Liquid Cooled - Twin 300 Raptors - Vista 64

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vgbaron    3,647

vgbaron
Posted

Glad you got it sorted!

 

Vic

 

RIG#1 - 7700K 5.0g ROG X270F 3600 15-15-15 - EVGA RTX 3090 1000W PSU 1- 850G EVO SSD, 2-256G OCZ SSD, 1TB,HAF942-H100 Water W1064Pro
40" 4K Monitor 3840x2160 - AS16, ASCA, GEP3D, UTX, Toposim, ORBX Regions, TrackIR
RIG#2 - 3770K 4.7g Asus Z77 1600 7-8-7 GTX1080ti DH14 850W 2-1TB WD HDD,1tb VRap, Armor+ W10 Pro 2 - HannsG 28" Monitors
 

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