April 21, 201313 yr I lost my NGX and NGX Expansion a while back due to HD failure. I purchased the Extended Download Service today to retrieve my new files but have not received anything....my old links still don't fucntion and I have not received any new ones. Did I just waste $5 for the "Extended Download Service"? ------------ Shane Srenaski Ark -------------------------- I9 9900K @ 5ghz / 32GB G.Skill (Samsung B) / Aorus Master Mobo / EVGA GTX 2080Ti FTW 3
April 21, 201313 yr Did you send them a support ticket to activate the extended download? -Ryan Vince Quote from 911 magazine: "- ...RSR delivers unparallelled performance and stunning looks"
April 21, 201313 yr Author Did you send them a support ticket to activate the extended download? Yes *EDIT* Also, I submitted my ticket earlier and now it isn't showing up in my Ticket List on the PMDG portal for Support. I resubmitted the request just in case. Ark -------------------------- I9 9900K @ 5ghz / 32GB G.Skill (Samsung B) / Aorus Master Mobo / EVGA GTX 2080Ti FTW 3
April 22, 201313 yr Author I thought the purchase of the Extended Download Service esentially "auto-enabled" the DL you purchased the Service for. I am guessing it is not since I have not had my links re-enabled (it is Sunday, afterall, can't blame them for not checking emails). Ark -------------------------- I9 9900K @ 5ghz / 32GB G.Skill (Samsung B) / Aorus Master Mobo / EVGA GTX 2080Ti FTW 3
April 23, 201313 yr Commercial Member I thought the purchase of the Extended Download Service esentially "auto-enabled" the DL you purchased the Service for. I am guessing it is not since I have not had my links re-enabled (it is Sunday, afterall, can't blame them for not checking emails). No, it's totally manual actually - we process every single one ourselves. We're talking about getting a new store system post 777 that will have features like this. Ryan MaziarzFor fastest support, please submit a ticket at http://support.precisionmanuals.com
April 23, 201313 yr Author All squared away! Didn't expect service on Sunday. I just figured it was automatic. Thanks for the great support! Sent from my HTC6435LVW using Tapatalk 2 Ark -------------------------- I9 9900K @ 5ghz / 32GB G.Skill (Samsung B) / Aorus Master Mobo / EVGA GTX 2080Ti FTW 3
April 23, 201313 yr We're talking about getting a new store system post 777 that will have features like this. Not enough time before release then? - Sent from the PMDG 777 Speculation Office B) - Contact us via Earthling Mail: 12777 Cave 7, Earth Lane, Mars, ERTH7. (54442-333-2294 toll free) - Luke Pabari
April 23, 201313 yr Commercial Member Not enough time before release then? - Sent from the PMDG 777 Speculation Office B) - Contact us via Earthling Mail: 12777 Cave 7, Earth Lane, Mars, ERTH7. (54442-333-2294 toll free) A customized cart system like what we eventually want costs a ton of money - gotta make some first to pay for it Ryan MaziarzFor fastest support, please submit a ticket at http://support.precisionmanuals.com
April 23, 201313 yr A customized cart system like what we eventually want costs a ton of money - gotta make some first to pay for it Better get her released then! :-P All serious note: are we that far away from another update? Or shall we just hold out for Fancon? Just asking - nothing more! - Luke Pabari
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