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Unexpected Crash BSOD, Win 7 64bit

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FSX with PMDG NGX

 

Need help to find out whether this was due to FSX or a windows problem.  Request help from the experts please.

 

Version=1
EventType=BlueScreen
EventTime=130117249763212250
ReportType=4
Consent=1
UploadTime=130117259854863746
ReportIdentifier=3e13ed50-b0e6-11e2-b0cf-a0f3c1b8114b
IntegratorReportIdentifier=042913-9578-01
Response.type=4
Response.AnalysisBucket=X64_0x124_GenuineIntel_PROCESSOR_MAE
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=16393
UI[2]=C:\Windows\system32\wer.dll
UI[3]=Windows has recovered from an unexpected shutdown
UI[4]=Windows can check online for a solution to the problem.
UI[5]=&Check for solution
UI[6]=&Check later
UI[7]=Cancel
UI[8]=Windows has recovered from an unexpected shutdown
UI[9]=A problem caused Windows to stop working correctly.  Windows will notify you if a solution is available.
UI[10]=Close
Sec[0].Key=BCCode
Sec[0].Value=124
Sec[1].Key=BCP1
Sec[1].Value=0000000000000000
Sec[2].Key=BCP2
Sec[2].Value=FFFFFA8009439028
Sec[3].Key=BCP3
Sec[3].Value=00000000BE000000
Sec[4].Key=BCP4
Sec[4].Value=0000000000800400
Sec[5].Key=OS Version
Sec[5].Value=6_1_7601
Sec[6].Key=Service Pack
Sec[6].Value=1_0
Sec[7].Key=Product
Sec[7].Value=256_1
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=CA
State[1].Value=1
State[2].Key=BLOB
State[2].Value=CHKSUM=F2B5CD56F0C17CBADFD5FBEAD31EF6C9;BID=OCATAG;ID=f1cd5308-e59b-4013-b34e-ec5b2a784184;SUB=4//29//2013 9:19:55 AM
File[0].CabName=042913-9578-01.dmp
File[0].Path=042913-9578-01.dmp
File[0].Flags=851970
File[0].Type=2
File[0].Original.Path=C:\Windows\Minidump\042913-9578-01.dmp
File[1].CabName=sysdata.xml
File[1].Path=WER-11325-0.sysdata.xml
File[1].Flags=851970
File[1].Type=5
File[1].Original.Path=C:\Users\Admin\AppData\Local\Temp\WER-11325-0.sysdata.xml
File[2].CabName=WERInternalMetadata.xml
File[2].Path=WERA505.tmp.WERInternalMetadata.xml
File[2].Flags=589827
File[2].Type=5
File[2].Original.Path=C:\Users\Admin\AppData\Local\Temp\WERA505.tmp.WERInternalMetadata.xml
File[3].CabName=Report.cab
File[3].Path=Report.cab
File[3].Flags=196608
File[3].Type=7
File[3].Original.Path=Report.cab
FriendlyEventName=Shut down unexpectedly
ConsentKey=BlueScreen
AppName=Windows
AppPath=C:\Windows\System32\WerFault.exe

 


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You received a BSOD with Stop Code 0124. 

 

This problem may occur if the computer is infected with a virus.  Run an anti-virus program to make sure.  I suggest you try running a malware scan and check what happens.  If you have Microsoft Essentials, run that program.  If not, I like the SuperAntiSpyware program (freeware):   http://www.superantispyware.com/download.html. Some viruses/malware can change system settings or corrupt date and log invalid registries and that can mess up your system.

 

Put the computer in clean boot state and check if that helps.  Here's how - http://support.microsoft.com/kb/929135.  If that helps, it is probably a corrupted driver.  You might have success by restoring your computer to a time before the BSOD's began.

 

I would perform a Chkdsk - http://windows.microsoft.com/en-us/windows7/check-a-drive-for-errors.

 

Lastly I would run a freeware registry cleaner such as CCleaner.

 

Best regards,

Jim

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Some malware/spyware/virus that is out on the Internet, will also change system settings, corrupt data, and log invalid registries that will also make annoying errors, as like the ones you are encountering.  You can try a virus scan. Just keep in mind that if your system does contains a virus, the active virus can try to keep the system from installing/using the virus scan correctly. Online virus scans (sometimes) will not have that problem.  

http://onecare.live.com  - OneCare is Microsoft's virus Scan.  You can attempt using the OneCare Safety Scanner. That is OneCare's online Scanner. Somtimes it will not launch properly if your system is not under a specific ordinance.   

Use the below link to perform  a online full service scan on the computer:  

http://onecare.live.com/site/en-us/default.htm

Step 3:
 

Also, I would suggest you torun chkdsk /p and then chkdsk /r to repair any errors from WinRE command prompt.

To access WinRE command prompt, refer the below link:

http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7

Try to run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.

Chkdsk (Chkdsk.exe) is a command-line tool that checks disk volumes for problems and attempts to repair any that it finds.

To correct disk errors, from a command line, type:

chkdsk /p

Then type:

chkdsk /r

NOTE: Before running Chkdsk, be aware of the following:

Chkdsk requires exclusive access to a volume while it is running. Chkdsk might display a prompt asking if you want to check the disk the next time you restart your computer.

Chkdsk might take a long time to run, depending on the number of files and folders, the size of the volume, disk performance, and available system resources (such as processor and memory).

You will not be able to revert the system restore once done from WinRE.

Step 4:

 

Make sure you disconnect any external devices connected.


Jim Young | AVSIM Online! - Simming's Premier Resource!

Member, AVSIM Board of Directors - Serving AVSIM since 2001

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