Hi, is the support ticket system down at the moment? I have tried 3 times in the past couple of day to submit one for a license reactivation but when I click Next it takes me back to the support home screen, with no acknowledgement. Tried different browsers etc.

 

Thanks!

I'm also having problems here, I *think* I created a ticket, but when I try to send the ticket numbers to my email, I do not recieve an email. Any info on this?

Same for me it doesn't work for some reason.. I hope it is fixed soon since I cant fly my NGX now...

I sent one to Paul also at the weekend but have still to receive an answer?

Anyone know if this has been sorted out?  I have the same issue.  Tried last Sunday and again today to reactivate my 737NG license and got the same return to the home screen after submitting the ticket.  Additionally, if I try to email my tickets, the site says no tickets exist for my email address.

Is no one going to answer this thread?

I don't know if it was a coincidence, but I reset my browser settings, and successfully submitted a ticket on Saturday. Support responded within a couple hours to reset my key.