Hi all,

 

I am using rex now for good while now and never had an issue with it, until last week when it seemed to lose all my settings and refuse to connect to the internet and download the current weather data. 

I have registered with the rex support and forum but have yet to be excepted or enabled to post a ticket to resolve this issue bearing in mind i applied last week and still have heard nothing pretty crap after sale service for such a good product.

Any help would be greatly appreciated, thanks ! 

 

ps my system is i7 360ghz processor 

 

kind regards 

Tony 

Hi all,

 

I am using rex now for good while now and never had an issue with it, until last week when it seemed to lose all my settings and refuse to connect to the internet and download the current weather data. 

I have registered with the rex support and forum but have yet to be excepted or enabled to post a ticket to resolve this issue bearing in mind i applied last week and still have heard nothing pretty crap after sale service for such a good product.

Any help would be greatly appreciated, thanks ! 

 

ps my system is i7 360ghz processor 

 

kind regards 

Tony 

Posted this in your other thread you opened  but  the rexe servers were down for  awhile  for  maintenance should be  up and  running  again, had similar  issues

I posted in your other thread as well, however I just want to clarify what Pete was saying. Our servers weren't down, the mapping system was offline while we were completing upgrades to it. REX was still operational at that point, the map just would not display. This has been finished as of yesterday. Also, NOAA weather reporting was down last week, nothing can be done about that. Another issue was VATSIM, they were having major issues with their servers, and again, this is out of our hands as well.