Hey

I just tried to unregister the 777on my old pc to install it on a new machine. 
Unfortunately, I got the following error message: 

 

Operations error: 7466 The return of the fullfillment is denied by the return policy because max return exceeded (incident 0337-6519418)

 

I did no know here is a max. number of possible returns...I unregistered it once until now and back then, everything worked fine.

I wrote a support ticket but did not receive an answer yet...
Anyone with the same Problem? 
How can I solve this?

Thanks

I suggest you submit a support ticket to support.precisionmanuals.com. They should be able to find a solution if you submit the error numbers.

 

By the way, are you sure that you MUST unregister the 777 to install it on another PC? I've changed PCs quite a few times and never unregistered any PMDG product (up to the NGX back then). All went well.

Ok, I will try to change without unregistring...maybe it works..
By the way: Is it normal, that I have to wait 4 Days to get an answer on my support ticket? :S

Ok, I will try to change without unregistring...maybe it works..

By the way: Is it normal, that I have to wait 4 Days to get an answer on my support ticket? :S

Holidays maybe?