If the following error report is generated after a "DX10Controller.exe has stopped working"

message is seen when a user tries to open it from a desktop icon, what problem with the

Windows 7 installation does it indicate, please.

 

Faulting application name: DX10Controller.exe, version: 0.0.0.0, time stamp: 0x531375e3
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x0004afb2
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13

 

This is not my problem but the owner of it has not yet managed to make any Dx10 Fixer work on his

system.

 

Thanks, Nick.

which version?

 

Can they run it from file explorer??

 

I one or two people had crashes related to icons hence I removed the icon from the startup menu.

 

 

Do they have an old version of Microsft Access installed? - Google shows references to ole32 crashes in other applications caused by Microsoft Access Custom Icon Handler

 

 

There is a hot fix for ole32 causing crashes but I cannot be sure its the same issue.

http://support.microsoft.com/kb/2541119