I just bought pmdg 737 ngx last night but i got a error downloading it know this

 

 

Version=1
EventType=APPCRASH
EventTime=130397742372082938
ReportType=2
Consent=1
UploadTime=130397742383493590
ReportIdentifier=86fd7e92-b001-11e3-a15b-b8ac6f740b94
IntegratorReportIdentifier=86fd7e91-b001-11e3-a15b-b8ac6f740b94
WOW64=1
Response.BucketId=2788446993
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=fsx.exe
Sig[1].Name=Application Version
Sig[1].Value=10.0.61472.0
Sig[2].Name=Application Timestamp
Sig[2].Value=475e17d3
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7600.16915
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4ec49d10
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000843af
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
UI[2]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe
UI[3]=A fatal error occurred.
UI[4]=Windows can check online for a solution to the problem and try to restart the program.
UI[5]=Check online for a solution and restart the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f\MFC80.DLL
LoadedModule[5]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[7]=C:\Windows\syswow64\GDI32.dll
LoadedModule[8]=C:\Windows\syswow64\USER32.dll
LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[14]=C:\Windows\syswow64\LPK.dll
LoadedModule[15]=C:\Windows\syswow64\USP10.dll
LoadedModule[16]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[17]=C:\Windows\syswow64\ole32.dll
LoadedModule[18]=C:\Windows\system32\apphelp.dll
LoadedModule[19]=C:\Windows\AppPatch\AcGenral.DLL
LoadedModule[20]=C:\Windows\system32\UxTheme.dll
LoadedModule[21]=C:\Windows\system32\WINMM.dll
LoadedModule[22]=C:\Windows\system32\samcli.dll
LoadedModule[23]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[24]=C:\Windows\system32\MSACM32.dll
LoadedModule[25]=C:\Windows\system32\VERSION.dll
LoadedModule[26]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[27]=C:\Windows\system32\sfc.dll
LoadedModule[28]=C:\Windows\system32\sfc_os.DLL
LoadedModule[29]=C:\Windows\system32\USERENV.dll
LoadedModule[30]=C:\Windows\system32\profapi.dll
LoadedModule[31]=C:\Windows\system32\dwmapi.dll
LoadedModule[32]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[33]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[34]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[35]=C:\Windows\syswow64\urlmon.dll
LoadedModule[36]=C:\Windows\syswow64\WININET.dll
LoadedModule[37]=C:\Windows\syswow64\iertutil.dll
LoadedModule[38]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[39]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[40]=C:\Windows\system32\MPR.dll
LoadedModule[41]=C:\Windows\AppPatch\AcLayers.DLL
LoadedModule[42]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[43]=C:\Windows\AppPatch\AcSpecfc.DLL
LoadedModule[44]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_ebfb56996c72aefc\COMCTL32.dll
LoadedModule[45]=C:\Windows\system32\mscms.dll
LoadedModule[46]=C:\Windows\system32\DDRAW.dll
LoadedModule[47]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[48]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[49]=C:\Windows\syswow64\IMM32.dll
LoadedModule[50]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[51]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[52]=C:\Windows\syswow64\NSI.dll
LoadedModule[53]=C:\Windows\system32\msi.dll
LoadedModule[54]=C:\Windows\AppPatch\AcXtrnal.DLL
LoadedModule[55]=C:\Windows\system32\SHUNIMPL.DLL
LoadedModule[56]=C:\Windows\system32\SortServer2003Compat.dll
LoadedModule[57]=C:\Windows\WinSxS\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_03ce2c72205943d3\MFC80ENU.DLL
LoadedModule[58]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\language.dll
LoadedModule[59]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\API.DLL
LoadedModule[60]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll
LoadedModule[61]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\ablscpt.dll
LoadedModule[62]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\flight.dll
LoadedModule[63]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\ai_player.dll
LoadedModule[64]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\acontain.dll
LoadedModule[65]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\controls.dll
LoadedModule[66]=C:\Windows\system32\DINPUT8.dll
LoadedModule[67]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsui.dll
LoadedModule[68]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\atc.dll
LoadedModule[69]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\facilities.dll
LoadedModule[70]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\demo.dll
LoadedModule[71]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\main.dll
LoadedModule[72]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fe.dll
LoadedModule[73]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\util.dll
LoadedModule[74]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\simprop.dll
LoadedModule[75]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\g2d.dll
LoadedModule[76]=C:\Windows\system32\d3dx9_34.dll
LoadedModule[77]=C:\Windows\system32\d3dx10_34.dll
LoadedModule[78]=C:\Windows\system32\d3d9.dll
LoadedModule[79]=C:\Windows\system32\d3d8thk.dll
LoadedModule[80]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\g3d.dll
LoadedModule[81]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\panels.dll
LoadedModule[82]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\multiplayer.dll
LoadedModule[83]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\ui.dll
LoadedModule[84]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\sound.dll
LoadedModule[85]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\sim1.dll
LoadedModule[86]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\simscheduler.dll
LoadedModule[87]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\visualfx.dll
LoadedModule[88]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\window.dll
LoadedModule[89]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\terrain.dll
LoadedModule[90]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\weather.dll
LoadedModule[91]=C:\Windows\system32\DSOUND.dll
LoadedModule[92]=C:\Windows\system32\POWRPROF.dll
LoadedModule[93]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\symmap.dll
LoadedModule[94]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.17007_none_72f44f3186198a88\gdiplus.dll
LoadedModule[95]=C:\Windows\system32\MSIMG32.dll
LoadedModule[96]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\xuipc.dll
LoadedModule[97]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\livingwater.dll
LoadedModule[98]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fs-traffic.dll
LoadedModule[99]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\gps.dll
LoadedModule[100]=C:\Windows\system32\MSWSOCK.dll
LoadedModule[101]=C:\Windows\system32\SHFOLDER.dll
LoadedModule[102]=C:\Program Files (x86)\FlashGet\fgmgr.dll
LoadedModule[103]=c:\PROGRA~2\mcafee\SITEAD~1\saHook.dll
LoadedModule[104]=C:\Windows\system32\RICHED20.DLL
LoadedModule[105]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[106]=C:\Windows\system32\rsaenh.dll
LoadedModule[107]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[108]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[109]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[110]=C:\Windows\system32\wbemcomn.dll
LoadedModule[111]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[112]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[113]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[114]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[115]=C:\Windows\WinSxS\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9876.0_none_b7e610287b2b4ea5\MSXML4.DLL
LoadedModule[116]=C:\Windows\system32\dxgi.dll
LoadedModule[117]=C:\Windows\system32\igdumdx32.dll
LoadedModule[118]=C:\Windows\system32\igdumd32.dll
LoadedModule[119]=C:\Windows\system32\D3DCompiler_34.dll
LoadedModule[120]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[121]=C:\Windows\system32\d3d10_1.dll
LoadedModule[122]=C:\Windows\system32\d3d10_1core.dll
LoadedModule[123]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[124]=C:\Windows\SysWOW64\dxdiagn.dll
LoadedModule[125]=C:\Windows\SysWOW64\d3d10.dll
LoadedModule[126]=C:\Windows\SysWOW64\d3d10core.dll
LoadedModule[127]=C:\Windows\SysWOW64\d3d11.dll
LoadedModule[128]=C:\Windows\system32\winbrand.dll
LoadedModule[129]=C:\Windows\system32\WTSAPI32.DLL
LoadedModule[130]=C:\Windows\system32\WINSTA.dll
LoadedModule[131]=C:\Windows\SysWOW64\gameux.dll
LoadedModule[132]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\COMCTL32.dll
LoadedModule[133]=C:\Windows\SysWOW64\XmlLite.dll
LoadedModule[134]=C:\Windows\SysWOW64\wer.dll
LoadedModule[135]=C:\Windows\System32\Wpc.dll
LoadedModule[136]=C:\Windows\System32\wevtapi.dll
LoadedModule[137]=C:\Windows\System32\msxml6.dll
LoadedModule[138]=C:\Windows\system32\SAMLIB.dll
LoadedModule[139]=C:\Windows\system32\netutils.dll
LoadedModule[140]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\uiautomationcore.dll
LoadedModule[141]=C:\Windows\system32\OLEACC.dll
LoadedModule[142]=C:\Windows\System32\MMDevApi.dll
LoadedModule[143]=C:\Windows\System32\PROPSYS.dll
LoadedModule[144]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[145]=C:\Windows\system32\HID.DLL
LoadedModule[146]=C:\Windows\system32\XInput9_1_0.dll
LoadedModule[147]=C:\Windows\system32\wdmaud.drv
LoadedModule[148]=C:\Windows\system32\ksuser.dll
LoadedModule[149]=C:\Windows\system32\AVRT.dll
LoadedModule[150]=C:\Windows\system32\msacm32.drv
LoadedModule[151]=C:\Windows\system32\midimap.dll
LoadedModule[152]=C:\Windows\system32\dinput.DLL
LoadedModule[153]=C:\Windows\System32\wship6.dll
LoadedModule[154]=C:\Windows\System32\wshtcpip.dll
LoadedModule[155]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\PMDG\DLLs\PMDG_HUD_interface.dll
LoadedModule[156]=C:\Windows\WinSxS\x86_microsoft.flightsimulator.simconnect_67c7c14424d61b5b_10.0.61259.0_none_55f5ecdc14f60568\SimConnect.dll
LoadedModule[157]=C:\Windows\system32\MSVCR100.dll
LoadedModule[158]=C:\Windows\SysWOW64\ieframe.dll
LoadedModule[159]=C:\Windows\system32\ntmarta.dll
LoadedModule[160]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[161]=C:\Windows\system32\MLANG.dll
LoadedModule[162]=C:\Windows\system32\dnsapi.DLL
LoadedModule[163]=C:\Windows\system32\iphlpapi.DLL
LoadedModule[164]=C:\Windows\system32\WINNSI.DLL
LoadedModule[165]=C:\Windows\SysWOW64\mshtml.dll
LoadedModule[166]=C:\Windows\SysWOW64\msls31.dll
LoadedModule[167]=C:\Windows\system32\msimtf.dll
LoadedModule[168]=C:\Windows\system32\msadp32.acm
LoadedModule[169]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\GAUGES\PMDG_737NGX.DLL
LoadedModule[170]=C:\Windows\system32\NETAPI32.dll
LoadedModule[171]=C:\Windows\system32\srvcli.dll
LoadedModule[172]=C:\Windows\system32\wkscli.dll
LoadedModule[173]=C:\Windows\system32\WSOCK32.dll
LoadedModule[174]=C:\Windows\system32\MSVCP100.dll
LoadedModule[175]=C:\Windows\SysWow64\XAudio2_7.dll
LoadedModule[176]=C:\Windows\syswow64\imagehlp.dll
LoadedModule[177]=C:\Windows\system32\GPAPI.dll
LoadedModule[178]=C:\Windows\system32\cryptui.dll
LoadedModule[179]=C:\Windows\system32\RichEd32.dll
LoadedModule[180]=C:\Windows\system32\d3dx9_31.dll
Sec[0].Key=LCID
Sec[0].Value=2057
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Microsoft® Flight Simulator X
AppPath=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe
 

 

If you can help please do it

thanks

 

Have you checked out the Crash to Desktop guide (pinned to the CTD Forum)?

 

The following appears in your Event Report:

Sig[3].Name=Fault Module Name

Sig[3].Value=ntdll.dll

 

There are a few things to check out in the CTD guide relating to ntdll.dll.   Others will probably chime in with their own fixes.

 

Chris

ntdll.dll error usually has to do with over-taxing your system.   You didn't list your

 

computer specs. so it's hard to tell.  Go throught the CTD Guide and see if it helps and

 

maybe try reducing some settings sliders like AI Traffic, road vehicle traffic, etc.

This is an automatic message.

 

This topic has been moved from "MS FSX Forum" to "Crash To Desktop (CTD) Forum". This move has been done for a number of possible reasons.

• The most likely reason is that the post was off topic.
• The topic could also have contained images or a video that were not appropriate to the original forum it was posted in.
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• The topic could have been moved because we deemed it to be more appropriately placed elsewhere.

Please ensure that your posts are "on topic" and contain illustrative images or videos as appropriate. Do not post videos or images just for entertainment purposes anywhere but in the screen shot or video forums. See our image posting rules here.

 

Members who continue to post off topic posts can be denied entry to specific forums in order to reduce and remove the practice. Your cooperation is appreciated.

Excellent recommendations above.  In addition, I do not see where Microsoft Visual C++ 2008 loaded.  MSV 2005 and 2010 loaded but not 2008.  Perhaps you do not have any addons that used MSV 2008. 

 

I would also remove the uiautomationcore.dll from your main fsx folder.  It did not prevent a crash and, removing it has fixed ntdll.dll crashes in the past.

 

Best regards,