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pilotcop

I cant download 777 after purchase

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I have purchased the 777 and when I click on the download link in my email I get a message that says "Error:  You request ID is incorrect.  Please contact store administrator for more information."  Can someone help me with this?  What causes this error?

 

Thanks.

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Have you tried going to your pmdg account and downloading it from there

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It's not even showing up in my PMDG account.  My 747 and MD11 from previous purchases are.  Hopefully someone from PMDG will get back to me soon.

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if i remember correctly they will email you a recipt and then another email will give you the download link with the product code so check ur email

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