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I cant download 777 after purchase

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I have purchased the 777 and when I click on the download link in my email I get a message that says "Error:  You request ID is incorrect.  Please contact store administrator for more information."  Can someone help me with this?  What causes this error?

 

Thanks.

Open a support ticket with PMDG

I didn't lose my mind... I sold it on eBay!  :huh: 

 

I know eventually I'll forget to type me name in a post  :rolleyes: , so here it is: Alexander Speer           

QFA1163.png         Boeing777_Banner_Pilot.jpg

Done.

 

Have you tried going to your pmdg account and downloading it from there

I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card,  RM850 power supply

 

Peter kelberg

  • Author

It's not even showing up in my PMDG account.  My 747 and MD11 from previous purchases are.  Hopefully someone from PMDG will get back to me soon.

if i remember correctly they will email you a recipt and then another email will give you the download link with the product code so check ur email

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