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Can Not Connect To Server - Authentication Issues

Featured Replies

  • Commercial Member

Just a quick update:

Some of you have been experiencing some issues "Authenticating" the new patch and we have narrowed the issue down. While we get things sorted out, for those still experiencing problems, please contact our support department.

Once again we thank you for your continued support and apologize for this hiccup.


The Majestic Software Team.
Simeon Richardson.

KROSWYND    a.k.a KILO_WHISKEY
Majestic Software Development/Support
Banner_MJC8.png

Sys 1:  AMD 7950X3D, NOCTUA D15S, Gigabyte Elite B650, MSI 4090, 64Gb Ram, Corsair 850 Power Supply, 2x2TB M.2 Samsung 980s, 1x4TB WDD M.2, 6xNoctua 120mm case fans, LG C2 55" OLED running at 120Hz for the monitor, Win11. Sys 2:  i7 8700k, MSI GAMING MBoard, 32Gigs RAM, MSI 4070Ti & EVGA 1080Ti. Hardware:  Brunner CLS-E-NG Yoke, Fulcrum One yoke, TM TPR Rudder Pedals, Yoko TQ6+ NEO, StreamDeck, Tobii Eye Tracker, Virpil VPC MongoosT-50CM3 Base with a TM grip
SIMULATORS: MSFS2020/XP12/P3D v5.4 & v6:  YouTube Videos

  • 2 weeks later...

Hmmm, I try to authorize the update since 2 weeks - without success until now. And the majestic website is also unavailable.

Would be nice if there was another solution soon.

 

Thanks

Gerold

Cheers, Gerold

Spoiler

Hardware: Intel i9-13900K @ 4.2 Ghz, BENQ EW3270U (3840*2160), 32 GB RAM DDR5-6000, Gigabyte Gaming OC Nvidia GeForce RTX 4080 16 GB, Samsung 980 Pro M.2: 1 TB (Win 11-System), Samsung 870 QVO SSD: 2 TB (MSFS), 2 * Samsung 850 EVO SSD: 1 TB (P3D 4.5 HF3) & 500 GB (spare). Scenery / Add-Ons: Lots of commercial & freeware sceneries. Plus ActiveSky_MSFS - and for P3D: FS Global Mesh 2010, ActiveSky_P3Dv4, ASCA, EzDok v3, Pro-ATC/X and REX 4 Texture Direct.

 

Quoted from Crosswind of MJS, "If you require access to post on the Majestic forums, which is the preferred method for faster assistance, please forward to me via PM or to our support email your:
1.  Full Name
2.  Email address
3.  Vendor from which you purchased the MJC Q400
4.  Order Number

 

Jazz

OK, I have found the reason for my trouble: I tried to install version 1.008 - which was already installed. Confusingly, the error message always was "can not connect to server" - which is obviously misleading.

 

Now I started with 1.009, followed by 1.010, and this worked smoothly.

 

Have a good weekend!

Gerold

Cheers, Gerold

Spoiler

Hardware: Intel i9-13900K @ 4.2 Ghz, BENQ EW3270U (3840*2160), 32 GB RAM DDR5-6000, Gigabyte Gaming OC Nvidia GeForce RTX 4080 16 GB, Samsung 980 Pro M.2: 1 TB (Win 11-System), Samsung 870 QVO SSD: 2 TB (MSFS), 2 * Samsung 850 EVO SSD: 1 TB (P3D 4.5 HF3) & 500 GB (spare). Scenery / Add-Ons: Lots of commercial & freeware sceneries. Plus ActiveSky_MSFS - and for P3D: FS Global Mesh 2010, ActiveSky_P3Dv4, ASCA, EzDok v3, Pro-ATC/X and REX 4 Texture Direct.

 

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