April 30, 201511 yr I am trying to figure out how to download the new update for the 737 6/7 extension. I bought extension and I have a order codeand an order # but when I try to download the product, it takes me to the 777 300er extension download that I bought. I looked at my previous orders and I dont see the 737-6/7 in there. I even put the order code in and PMDG did not recognize it. The ext package was bought about a yr ago. The 800 base package has been DL and works fine Robert Scott Redden 121 Ramp Ops, Aircraft Dispatcher, ASEL: C150, C172, PA28-160 System: Intel I7-8700k @ 3.7Ghz, 16.0 GB, Nvidia Geforce RTX 2080 Ti
April 30, 201511 yr Did you buy the extension from the Aerosoft download store, by any chance? You'd get the update from their updates database, in that case. Serial key needed for check of ownership. What happened to AVSIM
April 30, 201511 yr Author I bought it through PMDG So the the next question is if I decide to repurchase it, is SE Absolutely needed or will the new purchased 600/700 ext work with old FSX Scott Redden 121 Ramp Ops, Aircraft Dispatcher, ASEL: C150, C172, PA28-160 System: Intel I7-8700k @ 3.7Ghz, 16.0 GB, Nvidia Geforce RTX 2080 Ti
April 30, 201511 yr Scott, full names are required in the PMDG forums. Handy when asking for help because a moderator can look at your account. Open a trouble ticket at PMDG Product Support to find your lost purchase. Most common reason is a changed email address, which they can easily fix. The NGX extension package has two variations, FSX/FSXSE and P3D. The FSX/FSXSE version will work with either or both. Just be sure you have the current version of both base and extension packages. Dan Downs KCRP
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