August 13, 201510 yr For some reason when I fire up P3D the 'Prepar 3D Professional' screen comes up and then my PC screen turns black until it is loaded and then I get weird graphics in my aircraft whereby the flight deck is mainly black and the flight deck dials are not as clear and visible as they should be. I am scratching my head trying to work out what the issue is and would really appreciate any help/assistance. I tried deleting the shaders file but that did not help. Many thanks in anticipation. Michael Michael Broom
August 13, 201510 yr Are you sure you deleted the right shaders file ? Better supply full system details and OS information too, and perhaps include your Prepar3d.cfg as something doesn't sound right. The black screen and aircraft should only happen for a few seconds until the temporary shaders have compiled, and then only on first load.
August 13, 201510 yr Author Many thanks for your reply. Could you please confirm that I have deleted the correct shaders file as follows; DiscC\users\owner\app data\local\lockheed martin\P3D V2\shaders. I have a powerful system with a GTX 980 graphics card. CPU : Intel i7 4790 K Hard Disc: Samsung 1TB Memory: Corsair 16GB Vengeance Pro DDR3 160 OS Windows 7 64 bit. I am not sure how to attach my CFG file but is there anything in there that I should specifically be looking for? Yes,when I turn on P3D I get the welcome box and then the black screen appears and lasts for a short time and of course I do not get the screen whereby I enter my aircraft,airport ,weather or time of day. Really strange. Would welcome your further comments. Many thanks. Michael Michael Broom
August 13, 201510 yr Moderator What happens if you rename your current cfg file and let P3D build a new one? If it works, then start adding back your settings until you zero in on the issue. Are you loading the default flight or a custom flight with custom aircraft? Try starting with a different flight, etc. Vic RIG#1 - I9 14900K MSI Pro z790 RTX 5070Ti 40" 4K Monitor 3840x2160
August 13, 201510 yr By default the sim launches straight into the flight, and you need to select a menu option to have the create flight screen load as a default. Looks like the correct shader folder was emptied, so yes, I think we need to see the Prepar3d.cfg to be sure - just cut and past the contents from the same folder where you have the shader folder the file is Prepar3d .cfg What GPU drivers do you have installed for the GTX980 ? Could be you just need a clean uninstall and reinstall of the latest. Download the correct driver for your system (was 353.62, but has just changed to 355.60 today) and then grab DDU from here http://www.guru3d.com/files-details/display-driver-uninstaller-download.html Use DDU to fully and cleanly uninstall the old drivers, reboot then install the new. Finally delete the contents of the shader folder once again then reboot the sim. BUT FIRST, please show the .cfg file - it may be you have some strange settings hanging about in there.
August 13, 201510 yr Author Hi Vic, Many thanks for your reply. Yes,I let P3D build a new cfg but still the same issue exsists. Normally when I click the PD3 icon it loads up pretty quickly and I am taken straight away to the menu box where I choose my plane,airport,weather and time etc. Now,when I click the icon I get the PD3 Professional box appear and then my PC screen goes totally black with the PD3 screen still visible and loading up the textures etc and then I am taken to the default aircraft on the default runway-not to the Menu choice and I feel that this is the issue but I cannot fathom it out. Any further help would be appreciated. Michael Michael Broom
August 13, 201510 yr Moderator Do you have the Show Opening screen enabled? As Louis said, by default it is DISabled and you go to the flight rather than the setup screen. Go into options and enable it. You also might want to consider a repair install of P3D, if all else fails. Vic RIG#1 - I9 14900K MSI Pro z790 RTX 5070Ti 40" 4K Monitor 3840x2160
August 13, 201510 yr Author [AContain] LabelColor=FFFF0000 LabelDelay=1000 ShowLabelAirline=0 ShowLabelAirlineAndFlightNumber=0 ShowLabelAirspeed=0 ShowLabelAltitude=1 ShowLabelContainerId=0 ShowLabelDistance=1 ShowLabelFlightPlan=0 ShowLabelHeading=0 ShowLabelManufacturer=1 ShowLabelModel=1 ShowLabels=1 ShowLabelTailNumber=0 ShowUserLabel=0 [ATC] AutoOpenAirTrafficWindow=0 PilotVoice=0 UsePilotVoice=0 [ATTACHMENTS] AutoWeaponSwitching=False HighlightDuration=1.000000 IgnoreAttachmentForces=True IgnoreAttachmentWeight=True UnlimitedCountermeasures=False UnlimitedWeapons=False WeaponHighlight=False [CONTROLS] Controls_Current=Standard Controls_Default=Standard KBDAIL=64 KBDELEV=64 KBDRUD=64 [Display] ActiveWindowTitleBackGroundColor=0,28,140,64 ActiveWindowTitleTextColor=255,255,255 ChangeTime=4.000000 FullScreen=False FullScreenAutoFill=1 FullScreenExclusive=0 FXAA=0 InfoBrakesEnable=True InfoCountermeasureEnable=True InfoLowerLeftBackGroundColor=255,0,0,128 InfoLowerLeftTextColor=255,255,255 InfoLowerRightBackGroundColor=255,0,0,128 InfoLowerRightTextColor=255,255,255 InfoOverspeedEnable=True InfoParkingBrakesEnable=True InfoPauseEnable=True InfoSlewEnable=True InfoStallEnable=True InfoUpperRightBackGroundColor=0,0,0,0 InfoUpperRightTextColor=255,0,0 InfoWeaponSystemEnable=True MSAA=2 NonActiveWindowTitleBackGroundColor=24,33,87,64 NonActiveWindowTitleTextColor=255,255,255 SKINNED_ANIMATIONS=1 SSAA=0 TEXTURE_BANDWIDTH_MULT=30 TEXTURE_FILTERING=4 TransitionTime=4.000000 TRIPLE_BUFFER=0 UPPER_FRAMERATE_LIMIT=0 VSYNC=0 WideViewAspect=1 [DISPLAY.Device.NVIDIA GeForce GTX 980.0.0] Mode=2560x1600x32 [DISPLAY.Device.NVIDIA GeForce GTX 980.0.1] Mode=1600x900x32 [DynamicHeadMovement] HeadMoveTimeConstant=1.000000 LonAccelOnHeadLon=-0.020000 LonAccelOnHeadPitch=-0.010000 MaxHeadAngle=5.000000 MaxHeadOffset=0.300000 RollAccelOnHeadLat=0.010000 RollAccelOnHeadRoll=0.100000 YawAccelOnHeadLat=-0.100000 [FACILITIES] CITY= COUNTRY= GTL_BUTTON=4096 STATE= [GRAPHICS] AIRCRAFT_REFLECTIONS=1 BLOOM_LEVEL=2 BUILDING_SHADOWS_CAST=0 BUILDING_SHADOWS_RECEIVE=0 CLOUD_SHADOW_CAST_DISTANCE=0 CLOUD_SHADOW_TEXTURE_SIZE=512 CLOUD_SHADOWS_CAST=0 COCKPIT_HIGH_LOD=1 CONTENT_NO_SHADOW=0 DAWN_DUSK_SMOOTHING=1 EFFECTS_DISTANCE=1 EFFECTS_QUALITY=1 EXTERIOR_SHADOWS_CAST=1 EXTERIOR_SHADOWS_RECEIVE=0 GROUND_SHADOW_TEXTURE_SIZE=2048 HDR=0 IMAGE_QUALITY=0 INTERIOR_SHADOWS_CAST=1 INTERIOR_SHADOWS_RECEIVE=1 LANDING_LIGHTS=1 LENSFLARE=1 MIPMAP_VC_PANELS=1 NUM_LIGHTS=4 OBJECT_SHADOW_CAST_DISTANCE=2 See_Self=1 SHADOW_LOG_PARTITION_HIGH=0.850000 SHADOW_LOG_PARTITION_LOW=0.850000 SHADOW_LOG_PARTITION_MID=0.850000 SHADOW_LOG_PARTITION_ULTRA=0.850000 SHADOW_NUM_CASCADES_HIGH=7 SHADOW_NUM_CASCADES_LOW=4 SHADOW_NUM_CASCADES_MID=5 SHADOW_NUM_CASCADES_ULTRA=12 SHADOW_QUALITY=2 SIMOBJECT_SHADOWS_CAST=0 SIMOBJECT_SHADOWS_RECEIVE=0 TERRAIN_SHADOW_CAST_DISTANCE=0 TERRAIN_SHADOWS_CAST=0 TERRAIN_SHADOWS_RECEIVE=1 TESSELLATION=1 Text_Scroll=1 TEXTURE_MAX_LOAD=1024 TEXTURE_QUALITY=3 VEGETATION_SHADOWS_CAST=0 VEGETATION_SHADOWS_RECEIVE=0 [iNTERNATIONAL] ASLAT=2 ASLON=1 MEASURE=0 [Main] Fibre_Frame_Time_Fraction=0.01 HideMenuFullscreen=1 HideMenuNormal=0 LabelsSupported=Airplane, Helicopter Location=760,390,1800,1168,\\.\DISPLAY2 LocationFullScreen=0,0,2560,1600,\\.\DISPLAY2 Maximized=2 SimObjectPaths.0=SimObjects\Airplanes SimObjectPaths.1=SimObjects\Rotorcraft SimObjectPaths.10=SimObjects\Countermeasures SimObjectPaths.11=SimObjects\UT2 Aircraft SimObjectPaths.2="\Aircraft" SimObjectPaths.3="C:\MyTraffic Proffesional\MyTraffic\Aircraft" SimObjectPaths.4=SimObjects\GroundVehicles SimObjectPaths.5=SimObjects\Boats SimObjectPaths.6=SimObjects\Animals SimObjectPaths.7=SimObjects\Misc SimObjectPaths.8=SimObjects\Submersible SimObjectPaths.9=SimObjects\Weapons SimObjectPathsRemarks=These entries were automatically added from SimObjects.cfg by Migration Tool. Set RepairConfig=0 in MigrationTool.cfg to disable. User Objects=Airplane, Helicopter, Submersible, ExternalSim [Misc] Com_Rate=7 [MULTIPLAYER] condAccoutPassword=0 [PANELS] IMAGE_QUALITY=1 PANEL_MASKING=1 PANEL_OPACITY=100 PANEL_STRETCHING=1 QUICKTIPS=0 SAVE_AND_LOAD_PANEL_STATE=0 UNITS_OF_MEASURE=0 [PointOfInterestSystem] CycleSetting=0 [REALISM] AllowEngineDamage=False AutoCoord=False AutoTrim=False CrashDetection=False CrashTolerance=1.000000 CrashWithDyn=True GEffect=True General=1.000000 GyroDrift=False GyroEffect=1.000000 ManualLights=True OnCrashAction=0 PFactor=1.000000 RealMixture=True StressDamage=True Torque=1.000000 TrueAirspeed=False UnlimitedFuel=True [RECORDER] RecordAirportVehicles=True RecordAITraffic=True RecordLeisureBoats=True [sCENERY] AUTOGEN_BATCH_LOD=2 AUTOGEN_TREE_MAX_DRAW_DISTANCE=9500.000000 AUTOGEN_TREE_MIN_DISTANCE_TO_LOD=2500.000000 IMAGE_COMPLEXITY=4 POP_FREE_AUTOGEN=1 [sIM] OPTIMIZE_PARTS=1 SYSCLOCK=0 [slewTextInfo.1] AirSpeed=1,5 Altitude=1,3 Heading=1,4 Latitude=1,1 Longitude=1,2 [slewTextInfo.2] FrameRate=1,1 LockedFrameRate=1,2 [slewTextInfo.3] AirSpeed=1,5 Altitude=1,3 FrameRate=2,1 Heading=1,4 Latitude=1,1 LockedFrameRate=2,2 Longitude=1,2 [sOUND] PrimaryPlaybackDevice={7565DD53-9663-4A16-B220-55D3B0AB70F2} SOUND=1 SOUND_FADER1=0.500000 SOUND_FADER2=0.500000 SOUND_FADER3=0.500000 SOUND_FADER4=0.500000 SOUND_LOD=0 SOUND_QUALITY=2 VoiceCaptureDevice={450C71B9-33C5-4557-9D6D-67990F86D891} VoicePlaybackDevice={4CDA35E5-F2DF-40E9-AE73-93E03C9F9776} [sTARTUP] DEMO=0 LOAD_SIMDIRECTOR=1 LoadWindow=1 STARTUP_DEMO= [TERRAIN] AUTOGEN_BUILDING_DENSITY=1 AUTOGEN_VEGETATION_DENSITY=1 DETAIL_TEXTURE=1 ENABLE_BATHYMETRY=0 LOD_RADIUS=4.500000 MESH_RESOLUTION=23 TESSELLATION_FACTOR=75 TEXTURE_RESOLUTION=28 UseGlobalTerrainView=False WATER_CLARITY=30 WATER_DETAIL=1 WATER_REFLECT_AUTOGEN_BUILDINGS=0 WATER_REFLECT_AUTOGEN_VEGETATION=0 WATER_REFLECT_CLOUDS=1 WATER_REFLECT_SIMOBJECTS=0 WATER_REFLECT_TERRAIN=0 WATER_REFLECT_USERAIRCRAFT=1 WATER_REFRACT_AUTOGEN_BUILDINGS=0 WATER_REFRACT_AUTOGEN_VEGETATION=0 WATER_REFRACT_CLOUDS=0 WATER_REFRACT_SIMOBJECTS=0 WATER_REFRACT_TERRAIN=0 WATER_REFRACT_USERAIRCRAFT=0 [TextInfo.1] AirSpeed=1,5 Altitude=1,3 Heading=1,4 Latitude=1,1 Longitude=1,2 WindDirectionAndSpeed=1,6 [TextInfo.2] FrameRate=1,1 FuelPercentage=1,4 GForce=1,3 LockedFrameRate=1,2 [TextInfo.3] AirSpeed=1,5 Altitude=1,3 FrameRate=2,1 FuelPercentage=2,4 GForce=2,3 Heading=1,4 Latitude=1,1 LockedFrameRate=2,2 Longitude=1,2 WindDirectionAndSpeed=1,6 [TrafficManager] AirlineDensity=0 AIRPORT_SCENERY_DENSITY=0 FreewayDensity=15 GADensity=0 IFROnly=0 LeisureBoatsDensity=5 ShipsAndFerriesDensity=5 [uSERINTERFACE] Map_Orientation=2 MUTE_ON_LOST_FOCUS=1 PAUSE_ON_LOST_FOCUS=0 PROMPT_ON_EXIT=1 RestoreTimeOnMove=0 SHOW_MISSION_CAPTIONS=0 SHOW_SCENARIO_WINDOW=1 SITUATION=C:\Users\Owner\AppData\Local\Lockheed Martin\Prepar3D v2\Prepar3D_Default [VirtualCopilot] VirtualCopilotActive=0 [Weather] AdjustForMagVarInDialog=1 CLOUD_COVERAGE_DENSITY=6 CLOUD_DRAW_DISTANCE=6 DETAILED_CLOUDS=1 DisableTurbulence=0 DownloadWindsAloft=0 DynamicWeather=0 MaxGustRampSpeed=200 MaxGustTime=500 MaxVarRampSpeed=75 MaxVarTime=50 MinGustRampSpeed=1 MinGustTime=10 MinVarRampSpeed=10 MinVarTime=5 OPTIMIZE_DENSE_CLOUDS=0 THERMAL_VISUALS=0 TurbulenceScale=1.000000 VolumetricFog=1 WeatherGraphDataInDialog=0 WindshieldPrecipitationEffects=1 Opening screen issue now resolved. CFG for your perusal. Look forward to hearing from you. Michael Michael Broom
August 13, 201510 yr Moderator So you are still getting the black screens? Your cfg file looks good - nothing that would cause you the problems you described. You could change a few settings but they really would have no effect on your initially described problem. Vic RIG#1 - I9 14900K MSI Pro z790 RTX 5070Ti 40" 4K Monitor 3840x2160
August 13, 201510 yr Author I have resolved the issue of the black screen through the adjustment in the options menu. The black textures have also now resolved themselves but I am not sure how. My only current issue is that my exe crashes after about 30 mins but I guess I am not on my own with this problem. Anyway,many thanks for your help and time. Michael Michael Broom
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