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CordoganAir

Saitek Pro Throttle Quadrant won't install

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I just switched the USB port for my Saitek Pro Throttle Quadrant and now it completely doesn't work. I searched this and other forums and tried everything including manually installing the driver through device manager. I have gone through and deleted all Saitek drivers I have tried every USB port I have tried everything and it is driving me nuts. The throttles were working fine until I just switched the damn USB port now it won't install. I get to the screen where it tells you to plug in device but it doesn't recognize anything.When I try manually installing the drivers over the usb generic or the saitek pro throttle quadrant in device managers I get this: Install Attempt

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I had this problem with the X52 Pro Joy stick. The method below, from Saitek support worked. Try substituting your driver.

Dave

After the major Windows 10 update (build 1511) there have been a few reported issues
with Microsoft.
Try this short version first:
- Connect X52
- Open device manager -> look for an USB input device with an !
- Right click: update driver
- Choose "search on my PC" and then "let me pick" (2nd option) -> you get a list of 2
compatible devices
- Now select the 1st option "USB input device" or something similar NB: NOT the 2nd one
with USB X52 in the name!!!
- Device should work now...
If this does not work: this is the long version which was the first way I found to get it
working again:
- Plugin the X52
- Go to device manager and delete the X52 and USB devices with an ! sign (warning/not
installed correctly)
- Restart your PC
- Unplug your X52
- Run the installer (with the latest beta drivers for W10)
- When the screen pops up with the instruction to plugin your X52 -> plug it in...
- Just let the installer run (with the NEXT button greyed out) and go to device manager
- Right click on the X52 device and select update driver
- Choose "search on my PC" and then "let me pick" (2nd option) -> you get a list of 2
compatible devices
- Now select the 1st option "USB device" or something similar NB: NOT the 2nd one with
USB X52 in the name!!!
- Directly after this W10 detects your X52 and you can select NEXT in the installer
- Install will continue and finish correctly
The right selection of the USB device (AND NOT X52..) is important. If you select the X52
line you get a critical error and it stops..
Also I would recommend disabling FAST START. It seems that Windows starts too fast for
USB devices to report themselves and to be enabled. You can find this option here:
Energy management -> behaviour of on/off buttons -> Fast start is greyed out, but if you
select "choose options which are not available right now" you can disable it.
-
 


David A Gubert

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Thanks I'll definitely give this a try tonight when I get home. Seems pretty ridiculous for something that should just work out of the box.

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On 3/27/2017 at 10:15 PM, n77737 said:

I had this problem with the X52 Pro Joy stick. The method below, from Saitek support worked. Try substituting your driver.

Dave

After the major Windows 10 update (build 1511) there have been a few reported issues
with Microsoft.
Try this short version first:
- Connect X52
- Open device manager -> look for an USB input device with an !
- Right click: update driver
- Choose "search on my PC" and then "let me pick" (2nd option) -> you get a list of 2
compatible devices
- Now select the 1st option "USB input device" or something similar NB: NOT the 2nd one
with USB X52 in the name!!!
- Device should work now...
If this does not work: this is the long version which was the first way I found to get it
working again:
- Plugin the X52
- Go to device manager and delete the X52 and USB devices with an ! sign (warning/not
installed correctly)
- Restart your PC
- Unplug your X52
- Run the installer (with the latest beta drivers for W10)
- When the screen pops up with the instruction to plugin your X52 -> plug it in...
- Just let the installer run (with the NEXT button greyed out) and go to device manager
- Right click on the X52 device and select update driver
- Choose "search on my PC" and then "let me pick" (2nd option) -> you get a list of 2
compatible devices
- Now select the 1st option "USB device" or something similar NB: NOT the 2nd one with
USB X52 in the name!!!
- Directly after this W10 detects your X52 and you can select NEXT in the installer
- Install will continue and finish correctly
The right selection of the USB device (AND NOT X52..) is important. If you select the X52
line you get a critical error and it stops..
Also I would recommend disabling FAST START. It seems that Windows starts too fast for
USB devices to report themselves and to be enabled. You can find this option here:
Energy management -> behaviour of on/off buttons -> Fast start is greyed out, but if you
select "choose options which are not available right now" you can disable it.
-
 

The short solution worked...thank you very much

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I had significant problems with the Saitek and Logitech thrust lever qaudrants, initially they worked then they suddenly stoppped. 

1. You needed to use a USB 2.0 port (if you're a Luddite like me, it's the black one not the blue one)  

2. You need to follow the solution above, I was fine using the short solution. 

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